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Application service providers
16 references·1 citing·46 second hop
Application service providers (2003)Application service providersWhy business models matter. (2002)Why business models matter.Value creation in E‐business (2001)Value creation in E‐businessDynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Business Models for Internet-Based E-Commerce: An Anatomy (2000)Business Models for Internet-…Competitive advantage: creating and sustaining superior performance (1998)Competitive advantage: creati…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Applications of case study research (1993)Applications of case study re…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Models of Consumer Satisfaction Formation: An Extension (1988)Models of Consumer Satisfacti…The Case Research Strategy in Studies of Information Systems (1987)The Case Research Strategy in…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…Managing potentially disruptive innovations in software companies: Transforming from On-premises to the On-demand (2015)Managing potentially disrupti…Significance tests and goodness of fit in the analysis of covariance structures. 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(1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)
this work references cited by second hop

References

  • 2000Dynamic capabilities: what are they?14,950 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1993Applications of case study research7,853 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1998Competitive advantage: creating and sustaining superior performance5,791 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 2001Value creation in E‐business5,565 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1987The Case Research Strategy in Studies of Information Systems4,715 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 2002Why business models matter.2,977 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
  • 1988Models of Consumer Satisfaction Formation: An Extension2,237 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2000Business Models for Internet-Based E-Commerce: An Anatomy949 cited
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    • 2015Managing potentially disruptive innovations in software companies: Transforming from On-premises to the On-demand41 cited