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An analytical approach to customer requirement information processing
16 references·13 citing·48 second hop
An analytical approach to customer requirement information processing (2013)An analytical approach to customer requir…Effects of enterprise technology on supply chain collaboration: analysis of China-linked supply chain (2012)Effects of enterprise technol…Business Intelligence for Enterprise Systems: A Survey (2012)Business Intelligence for Ent…Enterprise Systems: State-of-the-Art and Future Trends (2011)Enterprise Systems: State-of-…Case study of open-source enterprise resource planning implementation in a small business (2011)Case study of open-source ent…Information architecture for supply chain quality management (2010)Information architecture for …Improving productivity and firm performance with enterprise resource planning (2010)Improving productivity and fi…Enterprise Resources Planning and Beyond (2010)Enterprise Resources Planning…Industry-oriented enterprise resource planning (2009)Industry-oriented enterprise …An analytical Kano model for customer need analysis (2008)An analytical Kano model for …ERP research, development and implementation in China: an overview (2005)ERP research, development and…Integration of FMEA and the Kano model (2004)Integration of FMEA and the K…Enhancing Discrete Choice Demand Modeling for Decision-Based Design (2004)Enhancing Discrete Choice Dem…Quality function deployment: A literature review (2002)Quality function deployment: …Enterprise Resources Planning and Beyond: Integrating Your Entire Organization (2001)Enterprise Resources Planning…THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS (1996)THE KANO MODEL: HOW TO DELIGH…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…The Effectiveness of Kano-QFD Approach to Enhance Competitiveness of Technology-Based SMEs through Transfer Intention Model (2020)The Effectiveness of Kano-QFD…Enabling supply chain analytics for enterprise information systems: a topic modelling literature review and future research agenda (2020)Enabling supply chain analyti…Key Engineering Characteristics Extraction Technology Based on QFD (2019)Key Engineering Characteristi…Customer loyalty approach based on CRM for SMEs (2018)Customer loyalty approach bas…Dynamic customer preference analysis for product portfolio identification using sequential pattern mining (2017)Dynamic customer preference a…The dynamic financial distress prediction method of EBW-VSTW-SVM (2015)The dynamic financial distres…Integrate Product Planning Process of OKP Companies in the Cloud Manufacturing Environment (2015)Integrate Product Planning Pr…Brand innovation and social media: Knowledge acquisition from social media, market orientation, and the moderating role of social media strategic capability (2015)Brand innovation and social m…Ties with government, strategic capability, and organizational ambidexterity: evidence from China’s information communication technology industry (2014)Ties with government, strateg…Rethinking New Venture's Cognitive Legitimacy: An Experimental Study (2014)Rethinking New Venture's Cogn…Linking customisation of ERP systems to support effort: an empirical study (2014)Linking customisation of ERP …Identifying Employee Turnover Risks Using Modified Quality Function Deployment (2014)Identifying Employee Turnover…Enhancing green supply chain initiatives via empty container reuse (2014)Enhancing green supply chain …Quality Function Deployment: How to Make QFD Work for You (1995)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis (2008)House of risk: a model for proactive supply chain risk management (2009)Understanding customer needs through quantitative analysis of Kano's model (2010)A Decision-Theoretic Generalization of On-Line Learning and an Application to Boosting (1997)The Current State of Business Intelligence (2007)Process Mining (2011)Social media competitive analysis and text mining: A case study in the pizza industry (2013)Recent Development in Big Data Analytics for Business Operations and Risk Management (2016)Explore success factors that impact artificial intelligence adoption on telecom industry in China (2020)KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY (1993)Crowd intelligence: Analyzing online product reviews for preference measurement (2015)Kano qualitative vs quantitative approaches: An assessment framework for products attributes analysis (2017)Putting the enterprise into the enterprise system. 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this work references cited by second hop

References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2002Quality function deployment: A literature review1,092 cited
  • 2011Enterprise Systems: State-of-the-Art and Future Trends681 cited
  • 2008An analytical Kano model for customer need analysis428 cited
  • 1996THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS334 cited
  • 2010Information architecture for supply chain quality management304 cited
  • 2012Business Intelligence for Enterprise Systems: A Survey254 cited
  • 2004Integration of FMEA and the Kano model185 cited
  • 2010Improving productivity and firm performance with enterprise resource planning174 cited
  • 2004Enhancing Discrete Choice Demand Modeling for Decision-Based Design156 cited
  • 2012Effects of enterprise technology on supply chain collaboration: analysis of China-linked supply chain154 cited
  • 2010Enterprise Resources Planning and Beyond111 cited
  • 2005ERP research, development and implementation in China: an overview82 cited
  • 2011Case study of open-source enterprise resource planning implementation in a small business63 cited
  • 2001Enterprise Resources Planning and Beyond: Integrating Your Entire Organization61 cited

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  • 2009Industry-oriented enterprise resource planning56 cited
  • Cited by

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    • 2020Enabling supply chain analytics for enterprise information systems: a topic modelling literature review and future research agenda34 cited
    • 2014Enhancing green supply chain initiatives via empty container reuse32 cited
    • 2015The dynamic financial distress prediction method of EBW-VSTW-SVM27 cited
    • 2014Linking customisation of ERP systems to support effort: an empirical study21 cited
    • 2014Identifying Employee Turnover Risks Using Modified Quality Function Deployment21 cited
    • 2014Rethinking New Venture's Cognitive Legitimacy: An Experimental Study15 cited
    • 2019Key Engineering Characteristics Extraction Technology Based on QFD14 cited
    • 2017Dynamic customer preference analysis for product portfolio identification using sequential pattern mining13 cited
    • 2020The Effectiveness of Kano-QFD Approach to Enhance Competitiveness of Technology-Based SMEs through Transfer Intention Model9 cited
    • 2015Integrate Product Planning Process of OKP Companies in the Cloud Manufacturing Environment7 cited