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A review on an employee empowerment in TQM practice

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References

1995Empowering Service Employees811 cited
2002Quality Management674 cited
2000Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study473 cited
2008E-empowerment: Empowerment by the Internet232 cited
2004The antecedents of customer‐contact employees’ empowerment110 cited
1997People empowerment: the key to TQM success62 cited

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2014Application of just in time as a total quality management tool: the case of an aluminium foundry manufacturing12 cited
2013The Importance of Teamwork, Continuous Top Management Support and Training in Bringing About TQM12 cited
2021Importance-implementation of disability management practices in hotels: The moderating effect of team orientation12 cited
2021Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems

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11 cited

2023Does the ferry sector need soft total quality management practices? Evidence from an Italian ferry company9 cited

2021Integration of DMAIC, VSM and Valsat to Reduce Waste in Disk Brake Cutting Process Using DMAIC, VSM and Valsat Method Approach (Case Study: Company IM)9 cited

2025Investigating the impact of soft TQM practices on employees’ organizational commitment in governmental Sudanese petroleum organizations8 cited

2020Improving Organizational Performance Through Job Satisfaction Based on Employee Empowerment3 cited

2014EFFECTS OF EMPLOYEE MOTIVATION ON ORGANIZATIONAL PRODUCTIVITY: A CASE OF KENYA WILDLIFE SERVICE0 cited

2013Human resources empowerment factors analysis for municipality of Tehran 1- Nobarie Idishe, Somaye: Master Student of Trade Management, Islamic Azad University, Science and Research Branch of Azarbayejane sharghi 2- Nikpoor, Amin: PhD Student of Public Management, Young Researchers Club, Islamic Azad University, Kerman0 cited