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Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty?
16 references·15 citing·37 second hop
Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty? (2013)Two Sides of the Same Coin: How Do Differ…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A critical look at technological innovation typology and innovativeness terminology: a literature review (2002)A critical look at technologi…Measuring Brand Equity Across Products and Markets (1996)Measuring Brand Equity Across…Toward a Theory of Organizational Creativity (1993)Toward a Theory of Organizati…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Zero defections: quality comes to services. (1990)Zero defections: quality come…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Estimating within-group interrater reliability with and without response bias. (1984)Estimating within-group inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Job Market Signaling (1973)Job Market SignalingThe Economics of Information (1961)The Economics of InformationOrganizational culture, digital transformation, and product innovation (2025)Organizational culture, digit…Brand innovativeness and brand equity: the mediating role of brand attitude and the moderating role of perceived brand ethicality (2024)Brand innovativeness and bran…Investigating the Effect of Green Brand Innovation and Green Perceived Value on Green Brand Loyalty: Examining the Moderating Role of Green Knowledge (2023)Investigating the Effect of G…Service breadth or depth? A customer perspective (2022)Service breadth or depth? A c…Multilevel Linking Service Innovation, Service Sweethearting, and Brand Association: The Moderating Role of Sustainable Human Resource Management (2021)Multilevel Linking Service In…Incidencia de la innovación en marketing en el rendimiento empresarial: una aplicación basada en modelamiento con ecuaciones estructurales (2020)Incidencia de la innovación e…EXPLORING PASSIVE INNOVATION RESISTANCE — AN EMPIRICAL EXAMINATION OF PREDICTORS AND CONSEQUENCES AT THE COGNITIVE AND SITUATIONAL LEVEL (2020)EXPLORING PASSIVE INNOVATION …The role of brand innovativeness on attitudes towards new products marketed by the brand (2019)The role of brand innovativen…Beauty in the eyes of its beholders: Effects of design novelty on consumer preference (2019)Beauty in the eyes of its beh…Will Self‐Love Take a Fall? Effects of Top Executives' Positive Self‐Regard on Firm Innovativeness (2018)Will Self‐Love Take a Fall? E…Marketing as an Investment in Shareholder Value (2018)Marketing as an Investment in…Leveraging supply chain collaboration in pursuing radical innovation (2018)Leveraging supply chain colla…The structural equation analysis of perceived product innovativeness upon brand loyalty based on the computation of reliability and validity analysis (2017)The structural equation analy…Examining the Impact of Restaurant Innovativeness on Relationship Quality in Luxury Restaurants (2016)Examining the Impact of Resta…Driving holistic innovation to heighten hotel customer loyalty (2015)Driving holistic innovation t…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1973Job Market Signaling16,329 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 1961The Economics of Information5,253 cited
  • 1984Estimating within-group interrater reliability with and without response bias.4,773 cited
  • 1993Toward a Theory of Organizational Creativity4,397 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1996Measuring Brand Equity Across Products and Markets3,591 cited

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2002
A critical look at technological innovation typology and innovativeness terminology: a literature review
3,470 cited

Cited by

  • 2025Organizational culture, digital transformation, and product innovation74 cited
  • 2019Beauty in the eyes of its beholders: Effects of design novelty on consumer preference58 cited
  • 2019The role of brand innovativeness on attitudes towards new products marketed by the brand41 cited
  • 2018Leveraging supply chain collaboration in pursuing radical innovation38 cited
  • 2018Will Self‐Love Take a Fall? Effects of Top Executives' Positive Self‐Regard on Firm Innovativeness37 cited
  • 2023Investigating the Effect of Green Brand Innovation and Green Perceived Value on Green Brand Loyalty: Examining the Moderating Role of Green Knowledge35 cited
  • 2015Driving holistic innovation to heighten hotel customer loyalty31 cited
  • 2020Incidencia de la innovación en marketing en el rendimiento empresarial: una aplicación basada en modelamiento con ecuaciones estructurales31 cited
  • 2018Marketing as an Investment in Shareholder Value31 cited
  • 2020EXPLORING PASSIVE INNOVATION RESISTANCE — AN EMPIRICAL EXAMINATION OF PREDICTORS AND CONSEQUENCES AT THE COGNITIVE AND SITUATIONAL LEVEL25 cited
  • 2024Brand innovativeness and brand equity: the mediating role of brand attitude and the moderating role of perceived brand ethicality22 cited
  • 2016Examining the Impact of Restaurant Innovativeness on Relationship Quality in Luxury Restaurants22 cited
  • 2022Service breadth or depth? A customer perspective20 cited
  • 2017The structural equation analysis of perceived product innovativeness upon brand loyalty based on the computation of reliability and validity analysis14 cited
  • 2021Multilevel Linking Service Innovation, Service Sweethearting, and Brand Association: The Moderating Role of Sustainable Human Resource Management11 cited