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Integration of Kano's Model Into QFD for Multiple Product Design

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References

1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
1995Quality Function Deployment: How to Make QFD Work for You970 cited
2001Cross-Functional Product Development Teams, Creativity, and the Innovativeness of New Consumer Products903 cited
1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY776 cited
2000Integrating Kano's model in the planning matrix of quality function deployment356 cited
1996THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS334 cited
1998Determination of an optimal set of design requirements using house of quality274 cited
1996What and how about quality function deployment (QFD)271 cited
1993Japan's dark side of time146 cited

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2020A novel Kano-QFD-DEMATEL approach to optimise the risk resilience solution for sustainable supply chain117 cited
2010Analysis of Kano‐model‐based customer needs for product development113 cited
2014Quantification and integration of Kano’s model into QFD for optimising product design

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2018Quality function deployment: more than a design tool103 cited

2011Understanding the relationship between service convenience and customer satisfaction in home delivery by Kano model97 cited

2012New rating methods to prioritize customer requirements in QFD with incomplete customer preferences85 cited

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2011Theory of attractive quality and life cycles of quality attributes77 cited

2011Applying the Kano model and QFD to explore customers' brand contacts in the hotel business: A study of a hot spring hotel74 cited

2017Quantification and integration of an improved Kano model into QFD based on multi-population adaptive genetic algorithm73 cited

2014Combining fuzzy AHP and fuzzy Kano to optimize product varieties for smart cameras: A zero-one integer programming perspective69 cited

2021Picture fuzzy set and quality function deployment approach based novel framework for multi-criteria group decision making method59 cited

2020Kano Model Application in the Tourism Industry: A Systematic Literature Review57 cited

2014Integration of Kano’s model into FQFD for Taiwanese Ban-Doh banquet culture55 cited