SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion:
14 references·16 citing·43 second hop
The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion: (2000)The Effect of Retail Atmospherics on Cust…Advances in Consumer Research (2025)Advances in Consumer ResearchThe effects of background music on consumers' desire to affiliate in buyer‐seller interactions (1995)The effects of background mus…The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)The Persuasion Knowledge Mode…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Unplanned purchasing: Knowledge of shopping environment and time pressure. (1989)Unplanned purchasing: Knowled…The Effects of Situational Factors on In-Store Grocery Shopping Behavior: The Role of Store Environment and Time Available for Shopping (1989)The Effects of Situational Fa…The Effect of Plausible and Exaggerated Reference Prices on Consumer Perceptions and Price Search (1988)The Effect of Plausible and E…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…The Persuasive Effects of Source Credibility in Buy and Lease Situations (1982)The Persuasive Effects of Sou…Attitudes and Persuasion: Classic and Contemporary Approaches (1981)Attitudes and Persuasion: Cla…The Basic Emotional Impact of Environments (1974)The Basic Emotional Impact of…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Visual merchandising and store atmospherics: An integrated review and future research directions (2022)Visual merchandising and stor…The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value (2021)The effects of social commerc…Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach (2020)Factors affecting luxury cons…An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry (2015)An Integrated Model of Servic…Retail atmospherics: The impact of a brand dictated theme (2014)Retail atmospherics: The impa…Applying complexity theory to deepen service dominant logic: Configural analysis of customer experience-and-outcome assessments of professional services for personal transformations (2014)Applying complexity theory to…The effects of dining atmospherics on behavioral intentions through quality perception (2012)The effects of dining atmosph…A comprehensive model of customer trust in two retail stores (2009)A comprehensive model of cust…The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality (2007)The Combined Effects of the P…The role of pleasant music in servicescapes: A test of the dual model of environmental perception (2006)The role of pleasant music in…The Influence of Corporate Character on Customers and Employees: Exploring Similarities and Differences (2006)The Influence of Corporate Ch…The effects of atmospheric elements on customer impression: the case of hotel lobbies (2006)The effects of atmospheric el…Customer satisfaction in a retail setting (2006)Customer satisfaction in a re…Creating a satisfying internet shopping experience via atmospheric variables (2004)Creating a satisfying interne…The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention (2002)The effects of appropriatenes…Background music pleasure and store evaluation: intensity effects and psychological mechanisms (2001)Background music pleasure and…The Psychology of Interpersonal Relations. (1958)The Elaboration Likelihood Model of Persuasion (1986)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)ATTITUDES AND ATTITUDE CHANGE (1997)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude (2017)Breaking Free from Product Marketing (1977)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Nebraska Symposium on Motivation: 1955 (1957)Conflict, arousal, and curiosity. (1960)Nebraska Symposium on Motivation, 1969. (1971)Fruit machine gambling: The importance of structural characteristics (1993)Towards a developmental theory of place attachment (2009)The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms (2020)Situational Variables and Consumer Behavior (1975)Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis (1980)Dimensions of Consumer Expertise (1987)Rethinking Market Research: Putting People Back In (1997)The habitual consumer (2009)The Interplay among Category Characteristics, Customer Characteristics, and Customer Activities on in-Store Decision Making (2009)Personal involvement as a determinant of argument-based persuasion. (1981)The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion. (1984)An advocacy coalition framework of policy change and the role of policy-oriented learning therein (1988)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
this work references cited by second hop

References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1994The Persuasion Knowledge Model: How People Cope with Persuasion Attempts3,796 cited
  • 1981Attitudes and Persuasion: Classic and Contemporary Approaches3,368 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1974The Basic Emotional Impact of Environments647 cited
  • 1989The Effects of Situational Factors on In-Store Grocery Shopping Behavior: The Role of Store Environment and Time Available for Shopping585 cited
  • 1988The Effect of Plausible and Exaggerated Reference Prices on Consumer Perceptions and Price Search489 cited
  • 1989Unplanned purchasing: Knowledge of shopping environment and time pressure.343 cited
  • 1982The Persuasive Effects of Source Credibility in Buy and Lease Situations302 cited
  • 1995The effects of background music on consumers' desire to affiliate in buyer‐seller interactions289 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Cited by

  • 2007The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality415 cited
  • 2014Applying complexity theory to deepen service dominant logic: Configural analysis of customer experience-and-outcome assessments of professional services for personal transformations400 cited
  • 2015An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry239 cited
  • 2006The role of pleasant music in servicescapes: A test of the dual model of environmental perception238 cited
  • 2001Background music pleasure and store evaluation: intensity effects and psychological mechanisms230 cited
  • 2002The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention209 cited
  • 2021The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value203 cited
  • 2009A comprehensive model of customer trust in two retail stores191 cited
  • 2006The Influence of Corporate Character on Customers and Employees: Exploring Similarities and Differences185 cited
  • 2006Customer satisfaction in a retail setting184 cited
  • 2006The effects of atmospheric elements on customer impression: the case of hotel lobbies182 cited
  • 2012The effects of dining atmospherics on behavioral intentions through quality perception166 cited
  • 2004Creating a satisfying internet shopping experience via atmospheric variables159 cited
  • 2022Visual merchandising and store atmospherics: An integrated review and future research directions143 cited
  • 2020Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach139 cited
  • 2014Retail atmospherics: The impact of a brand dictated theme133 cited