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Quality, Class, and Competition

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References

1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1974Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition10,715 cited
1982Out of the Crisis7,278 cited
1976A New Approach to Consumer Theory6,913 cited
1978Monopoly and product quality3,305 cited
1976The Economics of Information3,287 cited
1979Quality Is Free: The Art of Making Quality Certain2,574 cited
1988The House of Quality2,266 cited
1985What is total quality control the japanese way1,816 cited
1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
1961Total quality control1,547 cited
1990Juran's Quality Control Handbook1,384 cited
1987The Consequences of the Dependence of Quality on Price970 cited
1988Product and Price Competition in a Duopoly809 cited
1973Issues in Marketing's Use of Multi-Attribute Attitude Models683 cited

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Cited by

2018Product competition, managerial discretion, and manufacturing recalls in the U.S. pharmaceutical industry97 cited
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2009ISO‐9000 Certification and Ownership Structure: Effects upon Firm Performance48 cited
2018Incentive Mechanisms for Supplier Development in Mega Construction Projects41 cited
2015Impacts of supplier hubris on inventory decisions and green manufacturing endeavors36 cited
2003Quality dimensions, capabilities and business strategy: An empirical study in high- tech industry34 cited
2005The Marketing/Manufacturing Interface: Strategic Issues28 cited
2018Beyond LIFO and FIFO: Exploring an Allocation-In-Fraction-Out (AIFO) policy in a two-warehouse inventory model26 cited
2017EFFECT OF SUPPLY CHAIN STRUCTURE AND POWER DYNAMICS ON R&D AND MARKET PERFORMANCES19 cited
2014The Contemporary Art of Cost Management Methods during Product Development19 cited
2013Factors affecting consumer's continued use of internet banking: Empirical Evidence from Australia18 cited