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Design Rules for User-Oriented IT Service Descriptions
14 references·0 citing·43 second hop
Design Rules for User-Oriented IT Service Descriptions (2009)Design Rules for User-Oriented IT Service…Design Science Research Process: A Model for Producing and Presenting Information Systems Research (2020)Design Science Research Proce…Quality function deployment (2012)Quality function deploymentIntegrated Information Management: Applying Successful Industrial Concepts in IT (2008)Integrated Information Manage…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…A Service Model for the Development of Management Systems for IT-enabled Services (2007)A Service Model for the Devel…Service systems, service scientists, SSME, and innovation (2006)Service systems, service scie…Integrated Information Management (2006)Integrated Information Manage…IT doesn't matter (2004)IT doesn't matterDesign Science in Information Systems Research1 (2004)Design Science in Information…Design science in information systems research (2004)Design science in information…Managing IT as a Portfolio of Services (2003)Managing IT as a Portfolio of…IT doesn't matter. (2003)IT doesn't matter.Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Quality Function Deployment (1987)Quality Function DeploymentIncreasing Returns and Long-Run Growth (1986)The Knowledge-Creating Company (1995)Complexity of service value networks: Conceptualization and empirical investigation (2008)The Service System Is the Basic Abstraction of Service Science (2008)Innovation and Skills (2010)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The Structure of Scientific Revolutions (1963)The Reflective Practitioner: How Professionals Think in Action (1985)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Nature of Theory in Information Systems1 (2006)A Design Science Research Methodology for Information Systems Research (2007)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Service Quality: A Measure of Information Systems Effectiveness (1995)Customer value: The next source for competitive advantage (1997)A New Instrument to Measure the Success of IT Outsourcing (2006)Mediating role of managing information technology and its impact on firm performance (2018)Innovation portfolio management: a systematic review and research agenda in regards to digital service innovations (2021)Design and natural science research on information technology (1995)Design science research in Europe (2008)THE PSYCHOLOGY OF PERSONAL CONSTRUCTS (2010)Exploring the economic value of open government data (2016)A conceptual data model promoting data-driven circular manufacturing (2022)Information Systems Success: The Quest for the Dependent Variable (1992)The Structure of Scientific Revolutions (1996)The Anatomy of a Design Theory (2007)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction (2007)Review of QFD and related deployment techniques (1998)Identifying key performance factors for sustainability development of SMEs – integrating QFD and fuzzy MADM methods (2017)Sustainable product development in a circular economy: Implications for products, actors, decision-making support and lifecycle information management (2021)Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Theory and Practice of Online Learning (2008)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2004Design Science in Information Systems Research110,671 cited
  • 2004Design science in information systems research8,253 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2003IT doesn't matter.1,614 cited
  • 2012Quality function deployment1,105 cited
  • 2006Service systems, service scientists, SSME, and innovation539 cited
  • 2020Design Science Research Process: A Model for Producing and Presenting Information Systems Research478 cited
  • 1987Quality Function Deployment197 cited
  • 2003Managing IT as a Portfolio of Services81 cited
  • 2004IT doesn't matter79 cited
  • 2006Integrated Information Management51 cited
  • 2008Integrated Information Management: Applying Successful Industrial Concepts in IT22 cited
  • 2007A Service Model for the Development of Management Systems for IT-enabled Services16 cited

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