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EVALUATION OF EMPLOYEES INITIAL ORIENTATION AND ON-THE-JOB TRAINING IN MID- TO LARGE-SIZED HOTELS IN THE TWIN CITIES WITH REGARD TO SERVICE TRAINING
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EVALUATION OF EMPLOYEES INITIAL ORIENTATION AND ON-THE-JOB TRAINING IN MID- TO LARGE-SIZED HOTELS IN THE TWIN CITIES WITH REGARD TO SERVICE TRAINING (2002)EVALUATION OF EMPLOYEES INITIAL ORIENTATI…Service Quality Management in Hospitality, Tourism, and Leisure (2013)Service Quality Management in…Encyclopedia of Tourism (2002)Encyclopedia of TourismCreative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program (2001)Creative New Employee Orienta…Principles of hotel front office operations (2000)Principles of hotel front off…Human Resources Management for Hospitality (1999)Human Resources Management fo…Training technology in the hospitality industry (1995)Training technology in the ho…Training effectiveness Accounting for individual characteristics and the work environment (1995)Training effectiveness Accoun…Human Resource Management for the Hospitality Industry (1990)Human Resource Management for…Training for the hospitality industry (1989)Training for the hospitality …Managing service in food and beverage operations (1985)Managing service in food and …The professional housekeeper (1982)The professional housekeeperThe Supervisor and on-the-Job Training (1975)The Supervisor and on-the-Job…Cooperative learning and computer-based instruction (1992)Effective training: Toward a strategic approach (1992)Interactive Multimedia Instruction (1993)An Analysis Oftraining Budgets and Training Needs Assessments in Mid-Sized Hotels in the United States (1997)Training practices in the Hong Kong hotel industry: Managerial and executive perspectives (2016)Learning how to lead from King David? (2020)Principles of Instructional Design (1974)Trainees' Attributes and Attitudes: Neglected Influences on Training Effectiveness (1986)TRANSFER OF TRAINING: A REVIEW AND DIRECTIONS FOR FUTURE RESEARCH (1988)HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore (1998)Equal access to hospitality services for guests with mobility impairments under the Americans with Disabilities Act: Implications for the hospitality industry (2008)Service Innovation Performance in the Hospitality Industry: The Role of Organizational Training, Personal-Job Fit and Work Schedule Flexibility (2017)Hotel general managers: A review of prominent research themes (1999)The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry (2005)A Study of on the Job Training Effectiveness: Empirical Evidence of Iran (2009)The multiple forms of on‐site training (1991)Effectiviteit van werkplek-opleidingen (1999)Structured On-The-Job Training (SOJT) as Perceived by HRD Professionals (2008)Using HOLSAT to evaluate tourist satisfaction at destinations: The case of Australian holidaymakers in Vietnam (2005)Understanding service experience and its impact on brand image in hospitality sector (2014)Using skin conductance and facial electromyography to measure emotional responses to tourism advertising (2016)Destination collaboration: A critical review of theoretical approaches to a multi-dimensional phenomenon (2012)Handbook of Tourism and Quality-of-Life Research (2012)“If I was going to die I should at least be having fun”: Travel blogs, meaning and tourist experience (2015)Cruising in the 21st century: Who works while others play? (2007)A trail of chaos: How psychopathic leadership influence employee satisfaction and turnover intention via self-efficacy in tourism enterprises (2020)Training methods for specific objectives: preferences of managers in private clubs (2002)Motivational Orientation as an Internal Marketing Tool in Service Training: A Study of Service Delivery in a Hospital (2011)Hotel Revenue Management – A Critical Literature Review (2012)How do tourism firms innovate for sustainable energy consumption? A capabilities perspective on the adoption of energy efficiency in tourism accommodation establishments (2015)Online CSR communication in the hotel industry: Evidence from small hotels (2017)Commitment and Turnover in Resort Jobs (1997)A Cross-cultural comparison of customer complaint behavior in restaurants in hotels (2005)Relationship between customer complaint behavior and demographic characteristics: A study of hotel restaurants' patrons (2005)
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References

  • 2002Encyclopedia of Tourism353 cited
  • 2013Service Quality Management in Hospitality, Tourism, and Leisure189 cited
  • 1995Training effectiveness Accounting for individual characteristics and the work environment71 cited
  • 1990Human Resource Management for the Hospitality Industry54 cited
  • 2000Principles of hotel front office operations38 cited
  • 1999Human Resources Management for Hospitality30 cited
  • 1975The Supervisor and on-the-Job Training26 cited
  • 1995Training technology in the hospitality industry22 cited
  • 1989Training for the hospitality industry16 cited
  • 1985Managing service in food and beverage operations12 cited
  • 1982The professional housekeeper9 cited
  • 2001Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program7 cited

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