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A Practical Model of Value Co-creation in Healthcare Service
15 references·6 citing·44 second hop
A Practical Model of Value Co-creation in Healthcare Service (2015)A Practical Model of Value Co-creation in…Customer value co-creation behavior: Scale development and validation (2012)Customer value co-creation be…Co‐creation and learning in health‐care service development (2012)Co‐creation and learning in h…Value co-creation in service logic: A critical analysis (2011)Value co-creation in service …Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process (2011)Value co-creation in knowledg…Idea generation: customer co‐creation versus traditional market research techniques (2011)Idea generation: customer co‐…Does service‐dominant design result in a better service system? (2011)Does service‐dominant design …Value creation in health care services – developing service productivity (2009)Value creation in health care…Service co-production and value co-creation: The case for a service-oriented architecture (SOA) (2008)Service co-production and val…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Managing the co-creation of value (2007)Managing the co-creation of v…Co‐creating unique value with customers (2004)Co‐creating unique value with…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…A comparison of Likert scale and traditional measures of self-efficacy. (1998)A comparison of Likert scale …Measuring Customer Satisfaction: Fact and Artifact (1992)Measuring Customer Satisfacti…A Rating Scale for Measuring Product/ Service Satisfaction (1980)A Rating Scale for Measuring …Understanding customers hospital experience and value co-creation behavior (2022)Understanding customers hospi…The four spheres of value co-creation in humanitarian professional services (2021)The four spheres of value co-…Revisiting the patient–physician relationship under the lens of value co-creation and defensive medicine (2021)Revisiting the patient–physic…Service Innovation in Healthcare: A Systematic Literature Review (2020)Service Innovation in Healthc…Collaborative innovation in healthcare: a case study of hospitals as innovation platforms (2020)Collaborative innovation in h…Impact of value co-creation on logistics customers’ loyalty (2017)Impact of value co-creation o…Self-efficacy: Toward a unifying theory of behavioral change. 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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2012Customer value co-creation behavior: Scale development and validation1,675 cited
  • 2011Value co-creation in service logic: A critical analysis1,592 cited
  • 2011Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process771 cited
  • 1992Measuring Customer Satisfaction: Fact and Artifact706 cited
  • 1998A comparison of Likert scale and traditional measures of self-efficacy.346 cited
  • 2011Idea generation: customer co‐creation versus traditional market research techniques341 cited
  • 1980A Rating Scale for Measuring Product/ Service Satisfaction302 cited
  • 2008Service co-production and value co-creation: The case for a service-oriented architecture (SOA)237 cited
  • 2012Co‐creation and learning in health‐care service development218 cited
  • 2011Does service‐dominant design result in a better service system?100 cited
  • 2009Value creation in health care services – developing service productivity

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78 cited

Cited by

  • 2017Impact of value co-creation on logistics customers’ loyalty34 cited
  • 2020Collaborative innovation in healthcare: a case study of hospitals as innovation platforms29 cited
  • 2020Service Innovation in Healthcare: A Systematic Literature Review27 cited
  • 2022Understanding customers hospital experience and value co-creation behavior26 cited
  • 2021Revisiting the patient–physician relationship under the lens of value co-creation and defensive medicine16 cited
  • 2021The four spheres of value co-creation in humanitarian professional services8 cited