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Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?
4 references·16 citing·45 second hop
Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Improving the Store Environment: Do Olfac…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Using Background Music to Aff…Digital Sensory Marketing: Integrating New Technologies into Multisensory Online Experience (2018)Digital Sensory Marketing: In…Store Atmospherics: A Multisensory Perspective (2014)Store Atmospherics: A Multise…Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions (2013)Website attributes in urging …Sensory marketing, embodiment, and grounded cognition: A review and introduction (2013)Sensory marketing, embodiment…Influencing behaviour: The mindspace way (2011)Influencing behaviour: The mi…Relationships Among Experiential Marketing, Experiential Value, and Customer Satisfaction (2008)Relationships Among Experient…Art Infusion: The Influence of Visual Art on the Perception and Evaluation of Consumer Products (2008)Art Infusion: The Influence o…Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing (2006)Service Clues and Customer As…The impact of servicescape on quality perception (2005)The impact of servicescape on…The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)The theme park experience: An…Service quality dimensions: an examination of Grönroos’s service quality model (2004)Service quality dimensions: a…Evaluating a servicescape: the effect of cognition and emotion (2004)Evaluating a servicescape: th…Impact of ambient odors on mall shoppers' emotions, cognition, and spending (2003)Impact of ambient odors on ma…The Color of Odors (2001)The Color of OdorsSome New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…The Effects of Music in a Retail Setting on Real and Perceived Shopping Times (2000)The Effects of Music in a Ret…Welcome to the experience economy. (1998)The experience economy: work is theatre & every business a stage (1999)The future of in-store technology (2019)Welcome to the experience economy (2019)Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading? (2020)Atmospherics as a Marketing Tool (1974)Music, Mood, and Marketing (1990)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. 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(2015)Digital Nudging (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Considerations on Western Marxism (1978)Les "mondes lexicaux" et leur 'logique" à travers l'analyse statistique d'un corpus de récits de cauchemars (1993)Phenomenology of Spirit (2007)The multisensory perception of flavor (2007)Does Food Color Influence Taste and Flavor Perception in Humans? (2010)Multisensory Flavor Perception (2015)Emotion And Adaptation (1991)Structural Equations with Latent Variables. (1991)Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions? (2008)Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price (2009)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)Mood States and Consumer Behavior: A Critical Review (1985)Environmental color, consumer feelings, and purchase likelihood (1992)
this work references cited by second hop

References

  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited

Cited by

  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 2004The theme park experience: An analysis of pleasure, arousal and satisfaction907 cited
  • 2011Influencing behaviour: The mindspace way850 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 2014Store Atmospherics: A Multisensory Perspective666 cited
  • 2001The Color of Odors665 cited
  • 2004Service quality dimensions: an examination of Grönroos’s service quality model603 cited
  • 2008Art Infusion: The Influence of Visual Art on the Perception and Evaluation of Consumer Products586 cited
  • 2013Sensory marketing, embodiment, and grounded cognition: A review and introduction552 cited
  • 2013Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions541 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2018Digital Sensory Marketing: Integrating New Technologies into Multisensory Online Experience506 cited
  • 2006Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing504 cited
  • 2004Evaluating a servicescape: the effect of cognition and emotion500 cited
  • 2000The Effects of Music in a Retail Setting on Real and Perceived Shopping Times494 cited
  • 2008Relationships Among Experiential Marketing, Experiential Value, and Customer Satisfaction493 cited
  • 2005The impact of servicescape on quality perception452 cited