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A reliability diagnosis to support servitization decision-making process
16 references·8 citing·40 second hop
A reliability diagnosis to support servitization decision-making process (2016)A reliability diagnosis to support servit…Business Process Model and Notation—BPMN (2014)Business Process Model and No…Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully (2011)Hybrid Offerings: How Manufac…BPMN: An introduction to the standard (2011)BPMN: An introduction to the …Industrial Product-Service Systems—IPS 2 (2010)Industrial Product-Service Sy…The servitization of manufacturing (2009)The servitization of manufact…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Creating Growth With Services (2004)Creating Growth With ServicesManaging the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)The role of the business mode…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…DOES DECISION PROCESS MATTER? A STUDY OF STRATEGIC DECISION-MAKING EFFECTIVENESS. (1996)DOES DECISION PROCESS MATTER?…Invariants Of Human Behavior (1990)Invariants Of Human BehaviorServitization of business: Adding value by adding services (1988)Servitization of business: Ad…Manufacturers managing complexity during the digital servitization journey (2024)Manufacturers managing comple…Design of product-service systems in SMEs: a review of current research and suggestions for future directions (2024)Design of product-service sys…Responsible natural language processing: A principlist framework for social benefits (2022)Responsible natural language …Integrated approach for risk management in servitization decision-making process (2020)Integrated approach for risk …A quantifiable quality enabled servitisation model: benchmarking Indian automobile manufacturers (2020)A quantifiable quality enable…Servitization of SMEs through Strategic Alliances: a Case Study (2019)Servitization of SMEs through…Decision-Support System-based Service Delivery in the Product-Service System Context: Literature Review and Gap Analysis (2019)Decision-Support System-based…Estimating the value of servitization: A non-monetary method based on forecasted competitive advantage (2018)Estimating the value of servi…The Service Economy (1968)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. 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(1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)The Core Competence of the Corporation (2006)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Models, Business Strategy and Innovation (2009)The Business Model: Recent Developments and Future Research (2011)Beyond Greening: Strategies for a Sustainable World. 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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2002The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies4,487 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 2007State-of-the-art in product-service systems1,978 cited
  • 1990Invariants Of Human Behavior1,916 cited
  • 2009The servitization of manufacturing1,541 cited
  • 1996DOES DECISION PROCESS MATTER? A STUDY OF STRATEGIC DECISION-MAKING EFFECTIVENESS.1,071 cited
  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
  • 2011Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully1,010 cited
  • 2010Industrial Product-Service Systems—IPS 2993 cited
  • 2014Business Process Model and Notation—BPMN972 cited
  • 2011BPMN: An introduction to the standard688 cited
  • 2004

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Creating Growth With Services
393 cited

Cited by

  • 2022Responsible natural language processing: A principlist framework for social benefits26 cited
  • 2020A quantifiable quality enabled servitisation model: benchmarking Indian automobile manufacturers21 cited
  • 2019Decision-Support System-based Service Delivery in the Product-Service System Context: Literature Review and Gap Analysis17 cited
  • 2018Estimating the value of servitization: A non-monetary method based on forecasted competitive advantage17 cited
  • 2024Manufacturers managing complexity during the digital servitization journey16 cited
  • 2020Integrated approach for risk management in servitization decision-making process16 cited
  • 2024Design of product-service systems in SMEs: a review of current research and suggestions for future directions13 cited
  • 2019Servitization of SMEs through Strategic Alliances: a Case Study11 cited