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Evidence-based design and transformative service research for the healthcare in hospitals
16 references·1 citing·46 second hop
Evidence-based design and transformative service research for the healthcare in hospitals (2016)Evidence-based design and transformative …Transformative Service Research (2015)Transformative Service Resear…Shared decision making in designing new healthcare environments—time to begin improving quality (2015)Shared decision making in des…Service Research Priorities in a Rapidly Changing Context (2015)Service Research Priorities i…Cocreating the Arab Spring (2015)Cocreating the Arab SpringTransformative service research: An agenda for the future (2012)Transformative service resear…Fable Hospital 2.0: The Business Case for Building Better Health Care Facilities (2011)Fable Hospital 2.0: The Busin…Transformative Services and Transformation Design (2010)Transformative Services and T…The Effect of Servicescape Cleanliness on Customer Reactions (2010)The Effect of Servicescape Cl…Moving Forward and Making a Difference: Research Priorities for the Science of Service (2010)Moving Forward and Making a D…A Conceptual Framework for the Domain of Evidence-Based Design (2010)A Conceptual Framework for th…A Review of the Research Literature on Evidence-Based Healthcare Design (2008)A Review of the Research Lite…A Multiple Pathway Anchoring and Adjustment (MPAA) Model of Attitude Generation and Recruitment (2006)A Multiple Pathway Anchoring …Advantages and Disadvantages of Single-Versus Multiple-Occupancy Rooms in Acute Care Environments (2005)Advantages and Disadvantages …The Business Case for Better Buildings (2004)The Business Case for Better …Creating a Healing Environment: The Importance of the Service Setting in the New Consumer-Oriented Healthcare System (2000)Creating a Healing Environmen…Effects of interior design on wellness: theory and recent scientific research. (1991)Effects of interior design on…Stakeholder experiential knowledge as evidence in redesigning health-care facilities for improved usability (2022)Stakeholder experiential know…Cochrane Database of Systematic Reviews (2008)Music listening enhances cognitive recovery and mood after middle cerebral artery stroke (2008)Play, Playfulness, Creativity and Innovation (2014)Psychiatric ward design can reduce aggressive behavior (2018)Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems (2020)Happiness is everything, or is it? Explorations on the meaning of psychological well-being. (1989)Development as Freedom (1999)Development as Freedom (2009)Customer Effort in Value Cocreation Activities (2015)The four pillars of tertiary student engagement and success: a holistic measurement approach (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Cross‐national differences in e‐WOM influence (2012)Consumer conviction and commitment: An appraisal‐based framework for attitude certainty (2013)Disentangling consumer recommendations: Explaining and predicting airline recommendations based on online reviews (2018)Health Care Customer Value Cocreation Practice Styles (2012)The customer value proposition: evolution, development, and application in marketing (2017)Design for service inclusion: creating inclusive service systems by 2050 (2018)Adapting research methodology during COVID-19: lessons for transformative service research (2020)Evolving to a New Dominant Logic for Marketing (2003)Consumer Cocreation in New Product Development (2010)Value co-creation: concept and measurement (2014)Department of Labor (1941)From hospital to community psychiatry (1970)Handbook of environmental psychology (1987)Guidelines for intensive care unit design* (2012)COVID-19 Lockdown: Housing Built Environment’s Effects on Mental Health (2020)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)Customer experience: fundamental premises and implications for research (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Design That Cares: Planning Health Facilities for Patients and Visitors (1986)Do patients in hospitals benefit from single rooms? A literature review (2007)Stress reduction in the hospital room: Applying Ulrich's theory of supportive design (2014)The Cognitive-Emotional Design and Study of Architectural Space: A Scoping Review of Neuroarchitecture and Its Precursor Approaches (2021)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)A Ladder Of Citizen Participation (1969)Problems and Strategies in Services Marketing (1985)How was it for you? Experiences of participatory design in the UK health service (2013)Upframing Service Design and Innovation for Research Impact (2017)Designing tourism experiences for inner transformation (2020)The Role of the Physical Environment in the Hospital of the 21 st Century: A Once-in-a-Lifetime Opportunity (2004)The effects of the physical environment on job performance: towards a theoretical model of workspace stress (2007)Healing environment: A review of the impact of physical environmental factors on users (2012)
this work references cited by second hop

References

  • 2010Moving Forward and Making a Difference: Research Priorities for the Science of Service1,545 cited
  • 2015Service Research Priorities in a Rapidly Changing Context1,469 cited
  • 2008A Review of the Research Literature on Evidence-Based Healthcare Design1,427 cited
  • 2012Transformative service research: An agenda for the future996 cited
  • 1991Effects of interior design on wellness: theory and recent scientific research.615 cited
  • 2015Transformative Service Research477 cited
  • 2010Transformative Services and Transformation Design290 cited
  • 2010A Conceptual Framework for the Domain of Evidence-Based Design279 cited
  • 2006A Multiple Pathway Anchoring and Adjustment (MPAA) Model of Attitude Generation and Recruitment211 cited
  • 2005Advantages and Disadvantages of Single-Versus Multiple-Occupancy Rooms in Acute Care Environments193 cited
  • 2004The Business Case for Better Buildings147 cited
  • 2000Creating a Healing Environment: The Importance of the Service Setting in the New Consumer-Oriented Healthcare System132 cited
  • 2015Shared decision making in designing new healthcare environments—time to begin improving quality104 cited
  • 2011Fable Hospital 2.0: The Business Case for Building Better Health Care Facilities92 cited

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2010
The Effect of Servicescape Cleanliness on Customer Reactions
91 cited
  • 2015Cocreating the Arab Spring87 cited
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    • 2022Stakeholder experiential knowledge as evidence in redesigning health-care facilities for improved usability7 cited