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How e-servicescapes affect customer online shopping intention: the moderating effects of gender and online purchasing experience
16 references·16 citing·41 second hopsampled
How e-servicescapes affect customer online shopping intention: the moderating effects of gender and online purchasing experience (2016)How e-servicescapes affect customer onlin…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Understanding and Predicting …Consumer Trust in an Internet Store: A Cross-Cultural Validation (2006)Consumer Trust in an Internet…Measuring Attitude toward the Brand and Purchase Intentions (2004)Measuring Attitude toward the…E-S-QUAL (2004)E-S-QUALTrust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology (2001)What Trust Means in E-Commerc…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The theory of planned behavior (1991)The theory of planned behaviorValidating Instruments in MIS Research1 (1989)Validating Instruments in MIS…The Role of Attitude toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations (1986)The Role of Attitude toward t…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…An approach to environmental psychology (1974)An approach to environmental …Understanding the impact of fashion app emotional attachment on consumer responses: the role of e-servicescape, customer experience and perceived value of online shopping (2023)Understanding the impact of f…Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes (2022)Food delivery application qua…The Rise of the Virtual Reality (VR) Marketplace: Exploring the Antecedents and Consequences of Consumer Attitudes toward V-Commerce (2021)The Rise of the Virtual Reali…The influence of demographic factors on perceived risks affecting attitude towards online shopping (2021)The influence of demographic …Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing (2021)Let it flow: the role of seam…Fluctuating Attitudes and Behaviors of Customers toward Online Shopping in Times of Emergency: The Case of Kuwait during the COVID-19 Pandemic (2021)Fluctuating Attitudes and Beh…Testing moderating effects on the relationships among on-board cruise environment, satisfaction, perceived value and behavioral intentions (2020)Testing moderating effects on…The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation (2019)The rise of smart consumers: …The moderating effect of e-bank structure on French consumers’ trust (2019)The moderating effect of e-ba…Sustainable Customer Experience: Bridging Theory and Practice (2019)Sustainable Customer Experien…Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM (2019)Comparing email and SNS users…Assessing differences in customers’ personal disposition to e-commerce (2019)Assessing differences in cust…ADOPTION OF MOBILE APPLICATIONS FOR IDENTIFYING TOURISM DESTINATIONS BY TRAVELLERS: AN INTEGRATIVE APPROACH (2019)ADOPTION OF MOBILE APPLICATIO…Who will attract you? Similarity effect among users on online purchase intention of movie tickets in the social shopping context (2018)Who will attract you? Similar…The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty (2018)The perception of e-servicesc…Relationship between e-servicescape and purchase intention among heavy and light internet users (2018)Relationship between e-servic…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Alternative Ways of Assessing Model Fit (1992)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)An Updated and Streamlined Technology Readiness Index (2014)A Theory of Social Comparison Processes (1954)Telling more than we can know: Verbal reports on mental processes. (1977)Feeling and thinking: Preferences need no inferences. (1980)Attitudes, Traits, and Actions: Dispositional Prediction of Behavior in Personality and Social Psychology (1987)Scepticism and uncertainty about climate change: Dimensions, determinants and change over time (2011)This Just In: Fake News Packs A Lot In Title, Uses Simpler, Repetitive Content in Text Body, More Similar To Satire Than Real News (2017)From Intentions to Actions: A Theory of Planned Behavior (1985)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)
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References

  • 1991The theory of planned behavior90,729 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2004E-S-QUAL3,962 cited
  • 1986The Elaboration Likelihood Model of Persuasion3,202 cited
  • 2006Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior12,683 cited
  • 1989Validating Instruments in MIS Research12,536 cited
  • 2001What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology2,278 cited
  • 1986The Role of Attitude toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations1,953 cited
  • 2006Consumer Trust in an Internet Store: A Cross-Cultural Validation

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1,876 cited
  • 2004Measuring Attitude toward the Brand and Purchase Intentions1,807 cited
  • Cited by

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    • 2021Fluctuating Attitudes and Behaviors of Customers toward Online Shopping in Times of Emergency: The Case of Kuwait during the COVID-19 Pandemic74 cited
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    • 2021Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing49 cited
    • 2019ADOPTION OF MOBILE APPLICATIONS FOR IDENTIFYING TOURISM DESTINATIONS BY TRAVELLERS: AN INTEGRATIVE APPROACH47 cited
    • 2021The Rise of the Virtual Reality (VR) Marketplace: Exploring the Antecedents and Consequences of Consumer Attitudes toward V-Commerce44 cited
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