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The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes
16 references·16 citing·34 second hopsampled
The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes (2016)The influence of restaurant co-workers’ p…Perceived Organizational Support (2017)Perceived Organizational Supp…Universal dimensions of social cognition: warmth and competence (2006)Universal dimensions of socia…A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition. (2002)A model of (often mixed) ster…WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE. (2001)WHEN JOB DISSATISFACTION LEAD…Affective commitment to the organization: The contribution of perceived organizational support. (2001)Affective commitment to the o…The Self-Regulation of Attitudes, Intentions, and Behavior (1992)The Self-Regulation of Attitu…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. (1990)A review and meta-analysis of…Perceived organizational support. (1986)Perceived organizational supp…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Intermediate linkages in the relationship between job satisfaction and employee turnover. (1977)Intermediate linkages in the …Handbook of Industrial and Organizational Psychology. (1977)Handbook of Industrial and Or…The nature and causes of job satisfaction (1976)The nature and causes of job …FORMING IMPRESSIONS OF PERSONALITY (1961)FORMING IMPRESSIONS OF PERSON…Nature of Prejudice (1954)Nature of PrejudiceForming impressions of personality. (1946)Forming impressions of person…High-performance work systems and employees’ outcomes in challenging contexts: the role of hindrance stressors (2024)High-performance work systems…Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda (2023)Frontline employees' turnover…Employee Turnover Due to Job Stress: National versus Multinational Pharmaceutical Companies in Pakistan (2023)Employee Turnover Due to Job …Competence or warmth: why do consumers pay for green advertising? (2023)Competence or warmth: why do …The Influence of Supportive Leadership Behavior and Organizational Support on The Job Satisfaction of Followers (2022)The Influence of Supportive L…The formation of consumers' warmth and competence impressions of corporate brands: The role of corporate associations (2022)The formation of consumers' w…The Contribution of Communication to Employee Satisfaction in Service Firms: A Causal Configurational Analysis (2022)The Contribution of Communica…Greening the hospitality sector: Employees' environmental and job attitudes predict ecological behavior and satisfaction (2022)Greening the hospitality sect…The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention (2021)The Impact of Job Insecurity …Building better employer brands through employee social media competence and online social capital (2021)Building better employer bran…An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19 (2021)An examination of restaurant …What motivates and satisfies lodging employees in Riyadh, Saudi Arabia? (2020)What motivates and satisfies …The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model (2020)The Influence of Social Perce…A Qualitative Study Exploring the Effects of Job Analysis and Organizational Culture toward Job Satisfaction in a Coffee Shop (2020)A Qualitative Study Exploring…Understanding employee longevity in independent fine dining restaurants (2019)Understanding employee longev…How do cyberspace friendships transition to favorable workplace outcomes? The self-team joint influence (2019)How do cyberspace friendships…Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement of organizational commitment (1979)A three-component conceptualization of organizational commitment (1991)Not So Different After All: A Cross-Discipline View Of Trust (1998)Social Exchange Theory: An Interdisciplinary Review (2005)Exchange and Power in Social Life (2017)Statistical principles in experimental design. (1962)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Social Psychology of Organizations. (1979)The Commitment-Trust Theory of Relationship Marketing (1994)Perceived organizational support: A review of the literature. (2002)The Handbook of Social Psychology (1969)A power primer. (1992)Psychological Perspectives on Legitimacy and Legitimation (2005)The Sociology of Discrimination: Racial Discrimination in Employment, Housing, Credit, and Consumer Markets (2008)Warmth and Competence as Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map (2008)Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. (1984)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Stereotype threat and the intellectual test performance of African Americans. (1995)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)A meta-analytic test of intergroup contact theory. (2006)Evaluating the use of exploratory factor analysis in psychological research. (1999)The job demands-resources model of burnout. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The BIAS map: Behaviors from intergroup affect and stereotypes. (2007)Compassion: An evolutionary analysis and empirical review. (2010)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1954Nature of Prejudice15,933 cited
  • 1977Handbook of Industrial and Organizational Psychology.11,945 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 2002A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.7,356 cited
  • 1986Perceived organizational support.7,053 cited
  • 1976The nature and causes of job satisfaction6,848 cited
  • 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.6,114 cited
  • 2006Universal dimensions of social cognition: warmth and competence4,565 cited
  • 2017Perceived Organizational Support4,398 cited
  • 2001WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE.2,790 cited
  • 1946Forming impressions of personality.2,693 cited
  • 1977Intermediate linkages in the relationship between job satisfaction and employee turnover.2,489 cited
  • 2001Affective commitment to the organization: The contribution of perceived organizational support.2,485 cited
  • 1992

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The Self-Regulation of Attitudes, Intentions, and Behavior
2,185 cited
  • 1961FORMING IMPRESSIONS OF PERSONALITY2,081 cited
  • Cited by

    • 2021Building better employer brands through employee social media competence and online social capital71 cited
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    • 2023Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda53 cited
    • 2022Greening the hospitality sector: Employees' environmental and job attitudes predict ecological behavior and satisfaction48 cited
    • 2021The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention45 cited
    • 2021An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-1937 cited
    • 2023Competence or warmth: why do consumers pay for green advertising?33 cited
    • 2022The Contribution of Communication to Employee Satisfaction in Service Firms: A Causal Configurational Analysis33 cited
    • 2024High-performance work systems and employees’ outcomes in challenging contexts: the role of hindrance stressors29 cited
    • 2019How do cyberspace friendships transition to favorable workplace outcomes? The self-team joint influence28 cited
    • 2019Understanding employee longevity in independent fine dining restaurants26 cited
    • 2022The formation of consumers' warmth and competence impressions of corporate brands: The role of corporate associations19 cited
    • 2020A Qualitative Study Exploring the Effects of Job Analysis and Organizational Culture toward Job Satisfaction in a Coffee Shop6 cited
    • 2022The Influence of Supportive Leadership Behavior and Organizational Support on The Job Satisfaction of Followers5 cited
    • 2020What motivates and satisfies lodging employees in Riyadh, Saudi Arabia?2 cited
    • 2023Employee Turnover Due to Job Stress: National versus Multinational Pharmaceutical Companies in Pakistan1 cited