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A mixed methods empirical exploration of UK consumer perceptions of trust, risk and usefulness of mobile payments
16 references·16 citing·34 second hopsampled
A mixed methods empirical exploration of UK consumer perceptions of trust, risk and usefulness of mobile payments (2017)A mixed methods empirical exploration of …Mail and internet surveys: The tailored design method, 2nd ed. (2007)Mail and internet surveys: Th…Introduction: The discipline and practice of qualitative research. (2005)Introduction: The discipline …Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Predicting e-services adoption: a perceived risk facets perspective (2003)Predicting e-services adoptio…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Qualitative Research Design: An Interactive Approach (1996)Qualitative Research Design: …An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior (1991)Predicting User Intentions: C…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Determinants of Continuity in Conventional Industrial Channel Dyads (1989)Determinants of Continuity in…Qualitative Data Analysis: A Sourcebook of New Methods (1986)Qualitative Data Analysis: A …Naturalistic inquiry (1985)Naturalistic inquiryEducational Research: An Introduction (1965)Educational Research: An Intr…Quick Response Indonesian Standard (QRIS): Does Government Support Contribute to Cashless Payment System Long-term Adoption? (2022)Quick Response Indonesian Sta…Predictors of customers’ continuance intention of mobile banking from the perspective of the interactivity theory (2022)Predictors of customers’ cont…Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model (2022)Factors influencing customer …Unlocking the payment experience: Future imaginaries in the case of digital payments (2021)Unlocking the payment experie…I won't touch money because it is dirty: examining customer's loyalty toward M-payment (2021)I won't touch money because i…Exploring the relationship between lifestyle, digital financial element and digital financial services experience (2021)Exploring the relationship be…Understanding mobile payment continuance usage in physical store through social impact theory and trust transfer (2020)Understanding mobile payment …Trust in Courier Services and Its Antecedents as a Determinant of Perceived Service Quality and Future Intention to Use Courier Service (2020)Trust in Courier Services and…Revisited the Technology Acceptance Model with E-Trust for Peer-to-Peer Lending in Indonesia (Perspective from Fintech Users) (2020)Revisited the Technology Acce…MINAT PENGGUNAAN CASHLESS PAYMENT SYSTEM – DOMPET DIGITAL PADA MAHASISWA DI FE UNJ (2020)MINAT PENGGUNAAN CASHLESS PAY…Investigating the role of mobile payment quality characteristics in the United Arab Emirates: implications for emerging economies (2020)Investigating the role of mob…What drives the adoption of mobile payment? A Malaysian perspective (2019)What drives the adoption of m…The Mobile Payment Fintech Continuance Usage Intention in Indonesia (2019)The Mobile Payment Fintech Co…Reconsidering the “what is beautiful is good” effect (2019)Reconsidering the “what is be…Mixed Methods in Finance Research (2018)Mixed Methods in Finance Rese…ADOPTION OF E-PAYMENT SYSTEMS IN THE PHILIPPINES (2004)ADOPTION OF E-PAYMENT SYSTEMS…The Commitment-Trust Theory of Relationship Marketing (1994)Not So Different After All: A Cross-Discipline View Of Trust (1998)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Understanding Attitudes and Predicting Social Behavior (1980)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Psychological Safety and Learning Behavior in Work Teams (1999)Determining Validity in Qualitative Inquiry (2000)Techniques to Identify Themes (2003)Understanding the science experiences of successful women of color: Science identity as an analytic lens (2007)Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory (1994)Qualitative Data Analysis for Health Services Research: Developing Taxonomy, Themes, and Theory (2007)Toward a Definition of Mixed Methods Research (2007)A review of research on teacher beliefs and practices (1996)Teaching Courses Online: A Review of the Research (2006)A Typology of Mixed Methods Sampling Designs in Social Science Research (2015)Qualitative Quality: Eight “Big-Tent” Criteria for Excellent Qualitative Research (2010)Standards for Reporting Qualitative Research (2014)Three Approaches to Qualitative Content Analysis (2005)Seeking Qualitative Rigor in Inductive Research (2012)Thematic Analysis (2017)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1985Naturalistic inquiry45,666 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1996Qualitative Research Design: An Interactive Approach11,576 cited
  • 1986Qualitative Data Analysis: A Sourcebook of New Methods10,315 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 2005Introduction: The discipline and practice of qualitative research.7,634 cited
  • 1965Educational Research: An Introduction7,198 cited
  • 1991Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior4,215 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2003Predicting e-services adoption: a perceived risk facets perspective3,346 cited
  • 2007Mail and internet surveys: The tailored design method, 2nd ed.3,001 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 1989Determinants of Continuity in Conventional Industrial Channel Dyads

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2,369 cited
  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,163 cited
  • Cited by

    • 2019What drives the adoption of mobile payment? A Malaysian perspective76 cited
    • 2020Revisited the Technology Acceptance Model with E-Trust for Peer-to-Peer Lending in Indonesia (Perspective from Fintech Users)68 cited
    • 2020Investigating the role of mobile payment quality characteristics in the United Arab Emirates: implications for emerging economies63 cited
    • 2021I won't touch money because it is dirty: examining customer's loyalty toward M-payment59 cited
    • 2018Mixed Methods in Finance Research57 cited
    • 2020Understanding mobile payment continuance usage in physical store through social impact theory and trust transfer56 cited
    • 2019The Mobile Payment Fintech Continuance Usage Intention in Indonesia53 cited
    • 2020Trust in Courier Services and Its Antecedents as a Determinant of Perceived Service Quality and Future Intention to Use Courier Service53 cited
    • 2022Predictors of customers’ continuance intention of mobile banking from the perspective of the interactivity theory48 cited
    • 2019Reconsidering the “what is beautiful is good” effect40 cited
    • 2021Unlocking the payment experience: Future imaginaries in the case of digital payments33 cited
    • 2021Exploring the relationship between lifestyle, digital financial element and digital financial services experience31 cited
    • 2022Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model30 cited
    • 2020MINAT PENGGUNAAN CASHLESS PAYMENT SYSTEM – DOMPET DIGITAL PADA MAHASISWA DI FE UNJ27 cited
    • 2004ADOPTION OF E-PAYMENT SYSTEMS IN THE PHILIPPINES22 cited
    • 2022Quick Response Indonesian Standard (QRIS): Does Government Support Contribute to Cashless Payment System Long-term Adoption?21 cited