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Applying the involvement construct to organisational crises
13 references·6 citing·45 second hop
Applying the involvement construct to organisational crises (2017)Applying the involvement construct to org…Incorporating Attributional Theory and the Theory of Reasoned Action Within an Affective Events Theory Framework to Produce a Contingency Predictive Model of Consumer Reactions to Organizational Mishaps (1998)Incorporating Attributional T…Components of Consumer Reaction to Company-Related Mishaps: a Structural Equation Model Approach (1996)Components of Consumer Reacti…Consumer reaction to company-related disasters: The effect of multiple versus single explanations (1994)Consumer reaction to company-…Moods, emotion episodes, and emotions. (1993)Moods, emotion episodes, and …Dispositional affectivity as a predictor of work attitudes and job performance (1993)Dispositional affectivity as …Crisis management : a diagnostic guide for improving your organization's crisis-preparedness (1993)Crisis management : a diagnos…Post-purchase product satisfaction: Incorporating the effects of involvement and time (1991)Post-purchase product satisfa…Beyond contingency planning: towards a model of crisis management (1990)Beyond contingency planning: …UNDERSTANDING INDUSTRIAL CRISES[1] (1988)UNDERSTANDING INDUSTRIAL CRIS…The Cognitive Structure of Emotions (1988)The Cognitive Structure of Em…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Conceptualization and Operationalization of Involvement (1984)Conceptualization and Operati…Crisis Communication and Social Media (2025)Crisis Communication and Soci…CSR crises from the consumers’ perspective: a multidimensional typology and future research agenda (2022)CSR crises from the consumers…Crisis response strategy manipulation: A systematic review and a test of nuances (2022)Crisis response strategy mani…How to Fix a Lie? The Formation of Volkswagen’s Post-crisis Reputation Among the German Public (2018)How to Fix a Lie? The Formati…Public sector reforms in Sri Lanka: an empirical study (2017)Public sector reforms in Sri …Handling negative publicity (2017)Handling negative publicityA Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Using social and behavioural science to support COVID-19 pandemic response (2020)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)An Investigation into the Determinants of Customer Satisfaction (1982)Destination Word of Mouth (2008)Pop culture, destination images, and visit intentions: Theory and research on travel motivations of Chinese and Russian tourists (2015)Linking Customer Engagement to Trust and Word-of-Mouth on Facebook Brand Communities: An Empirical Study (2016)The Theory of Buyer Behavior (1971)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Normal Accidents: Living with High-Risk Technologies. (1984)Contradictions of the Welfare state (1985)Normal Accidents: Living with High Risk Technologies (1985)Crisis theory/practice: towards a sustainable future (1993)Disaster Dynamics: Understanding the Role of Quantity in Organizational Collapse (2002)A review of disaster and crisis (2003)Handbook of Industrial and Organizational Psychology. (1977)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The Conservation of Resources Model Applied to Work–Family Conflict and Strain (1999)Well-Being for Public Policy (2009)A meta‐analytic examination of the relationship between job satisfaction and subjective well‐being (2010)Corporate Strategy and the Search for Ethics (1988)Small Business in the Face of Crisis: Identifying Barriers to Recovery from a Natural Disaster 1 (2006)Crisis events in tourism: subjects of crisis in tourism (2010)Developing a Tool to Measure and Compare Organizations’ Resilience (2013)Implanting Strategic Management (2018)Tourism information and pleasure motivation (2000)The Interpersonal Effects of Anger and Happiness in Negotiations. (2004)Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews1 (2014)Handbook of Positive Psychology (2001)Core affect and the psychological construction of emotion. (2003)The Benefits of Frequent Positive Affect: Does Happiness Lead to Success? (2005)An Exploration of the Relationships Among Social Psychological Involvement, Behavioral Involvement, Commitment, and Future Intentions in the Context of Birdwatching (1997)Enduring Involvement in Youth Soccer: The Socialization of Parent and Child (1997)A SCALE OF CONSUMER ENGAGEMENT (2009)When Workers Flout Convention: A Study of Workplace Incivility (2001)Wild cards, weak signals and organisational improvisation (2003)Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development (2008)
this work references cited by second hop

References

  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 1988The Cognitive Structure of Emotions6,207 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1993Moods, emotion episodes, and emotions.623 cited
  • 1993Dispositional affectivity as a predictor of work attitudes and job performance488 cited
  • 1988UNDERSTANDING INDUSTRIAL CRISES[1]421 cited
  • 1984Conceptualization and Operationalization of Involvement272 cited
  • 1990Beyond contingency planning: towards a model of crisis management246 cited
  • 1991Post-purchase product satisfaction: Incorporating the effects of involvement and time200 cited
  • 1993Crisis management : a diagnostic guide for improving your organization's crisis-preparedness172 cited
  • 1996Components of Consumer Reaction to Company-Related Mishaps: a Structural Equation Model Approach83 cited
  • 1998Incorporating Attributional Theory and the Theory of Reasoned Action Within an Affective Events Theory Framework to Produce a Contingency Predictive Model of Consumer Reactions to Organizational Mishaps48 cited
  • 1994Consumer reaction to company-related disasters: The effect of multiple versus single explanations41 cited

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  • 2017Handling negative publicity24 cited

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  • 2022CSR crises from the consumers’ perspective: a multidimensional typology and future research agenda22 cited
  • 2025Crisis Communication and Social Media21 cited
  • 2018How to Fix a Lie? The Formation of Volkswagen’s Post-crisis Reputation Among the German Public19 cited
  • 2022Crisis response strategy manipulation: A systematic review and a test of nuances14 cited
  • 2017Public sector reforms in Sri Lanka: an empirical study6 cited