References

• 2000Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.46,804 cited
• 1994Research Design: Qualitative, Quantitative, and Mixed Methods Approaches35,275 cited
• 2003Evolving to a New Dominant Logic for Marketing14,777 cited
• 2009Research Design: Qualitative, Quantitative, and Mixed Methods Approaches14,328 cited
• 1994Phenomenological research methods13,881 cited
• 2007Service-dominant logic: continuing the evolution7,615 cited
• 2001Consumer perceived value: The development of a multiple item scale6,635 cited
• 2004Co-creation experiences: The next practice in value creation6,502 cited
• 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
• 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
• 2012Interviews – Learning the Craft of Qualitative Research Interviewing4,535 cited
• 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
• 2007Managing the co-creation of value3,467 cited
• 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
• 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies