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A holistic view of value generation process in a SSBI environment: a service dominant logic perspective
16 references·0 citing·34 second hop
A holistic view of value generation process in a SSBI environment: a service dominant logic perspective (2018)A holistic view of value generation proce…MIS Quarterly (2017)MIS QuarterlyService-dominant logic 2025 (2016)Service-dominant logic 2025Big Data Research in Information Systems: Toward an Inclusive Research Agenda (2016)Big Data Research in Informat…Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Value co-creation: concept and measurement (2014)Value co-creation: concept an…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…Designing interviews to generate rich data for information systems research (2010)Designing interviews to gener…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Implications of the Revised Definition of Marketing: From Exchange to Value Creation (2007)Implications of the Revised D…Fundamentals of service science (2007)Fundamentals of service scien…The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The Scientist Practitioner: Research and Accountability in the Age of Managed Care (1999)The Scientist Practitioner: R…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Case Study Research: Design and Methods (1991)Case Study Research: Design a…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Steps toward a science of service systems (2007)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The Strength of Weak Ties (1973)The Constitution of Society. Outline of the Theory of Structuration (1984)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Institutions, Institutional Change and Economic Performance (1991)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities (2020)Exploration and Exploitation in Organizational Learning (1991)Sensemaking in Organizations (1996)The Theory of Economic Development (2003)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Institutions and axioms: an extension and update of service-dominant logic (2015)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)
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References

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  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
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  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
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  • 1999The Scientist Practitioner: Research and Accountability in the Age of Managed Care417 cited
  • 2007Implications of the Revised Definition of Marketing: From Exchange to Value Creation341 cited

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  • 2017MIS Quarterly255 cited
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