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Perceptions of Different Generations Regarding Managerial Competencies in Restaurants
16 references·0 citing·49 second hop
Perceptions of Different Generations Regarding Managerial Competencies in Restaurants (2018)Perceptions of Different Generations Rega…Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education (2015)Are they leaving or staying: …Employability of Hospitality Graduates: Student and Industry Perspectives (2014)Employability of Hospitality …Essential Hospitality Management Competencies: The Importance of Soft Skills (2013)Essential Hospitality Managem…An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry (2013)An exploratory study of compe…Generation effects on work engagement among U.S. hotel employees (2012)Generation effects on work en…Delivering effective performance feedback: The strengths-based approach (2011)Delivering effective performa…Millennials’ (Lack of) Attitude Problem: An Empirical Examination of Generational Effects on Work Attitudes (2010)Millennials’ (Lack of) Attitu…Generational Differences in Work Values: Leisure and Extrinsic Values Increasing, Social and Intrinsic Values Decreasing (2010)Generational Differences in W…An Exploratory Study Identifying Soft Skill Competencies in Entry-Level Managers (2009)An Exploratory Study Identify…Generational differences: An examination of work values and generational gaps in the hospitality workforce (2008)Generational differences: An …Generational differences in work values: a study of hospitality management (2008)Generational differences in w…Generation Y as Hospitality Employees: Framing a Research Agenda (2008)Generation Y as Hospitality E…Leadership style (2005)Leadership styleManagement Principles: A Contemporary Edition for Africa (2004)Management Principles: A Cont…Skills and training for the hospitality sector: a review of issues (2002)Skills and training for the h…The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations (2001)The emotionally intelligent w…Hospitality-management Competencies (2000)Tourism Education: What about entrepreneurial skills? 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(2001)The Job Demands‐Resources model: state of the art (2007)Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers (2015)What does work meaning to hospitality employees? The effects of meaningful work on employees’ organizational commitment: The mediating role of job engagement (2015)Bridging the online offline gap: Assessing the impact of brands’ social network content quality on brand awareness and purchase intention (2019)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. 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References

  • 2010Generational Differences in Work Values: Leisure and Extrinsic Values Increasing, Social and Intrinsic Values Decreasing1,634 cited
  • 2008Generational differences: An examination of work values and generational gaps in the hospitality workforce720 cited
  • 2001The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations609 cited
  • 2010Millennials’ (Lack of) Attitude Problem: An Empirical Examination of Generational Effects on Work Attitudes468 cited
  • 2004Management Principles: A Contemporary Edition for Africa400 cited
  • 2008Generational differences in work values: a study of hospitality management309 cited
  • 2012Generation effects on work engagement among U.S. hotel employees283 cited
  • 2002Skills and training for the hospitality sector: a review of issues244 cited
  • 2013An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry242 cited
  • 2013Essential Hospitality Management Competencies: The Importance of Soft Skills227 cited
  • 2015Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education225 cited
  • 2009An Exploratory Study Identifying Soft Skill Competencies in Entry-Level Managers179 cited
  • 2005Leadership style178 cited

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2008
Generation Y as Hospitality Employees: Framing a Research Agenda
174 cited
  • 2011Delivering effective performance feedback: The strengths-based approach170 cited
  • 2014Employability of Hospitality Graduates: Student and Industry Perspectives142 cited
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