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The Role of Trust in Customer Online Shopping Behavior: Perspective of Technology Acceptance Model

16 references·7 citing·34 second hopsampled

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
2000E-commerce: the role of familiarity and trust3,438 cited
2000Consumer trust in an Internet store2,548 cited
2001What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology2,278 cited
2001A Trust Model for Consumer Internet Shopping2,011 cited
1997Testing the technology acceptance model across cultures: A three country study1,246 cited
2003The development of initial trust in an online company by new customers1,114 cited
2003Managing User Trust in B2C e-Services1,073 cited
2003Inexperience and experience with online stores: the importance of TAM and trust965 cited
2003The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce879 cited
2002Reflections on the dimensions of trust and trustworthiness among online consumers835 cited
2003Empirical research in on-line trust: a review and critical assessment827 cited

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2000

Acceptance of e-commerce services: the case of electronic brokerages

791 cited

2002Examining a Model of Information Technology Acceptance by Individual Professionals: An Exploratory Study707 cited

Cited by

2009Conceptualising Citizen's Trust in e-Government: Application of Q Methodology72 cited
2014The Impact of Psychological Factors on Consumers Trust in Adoption of M-Commerce32 cited
2015Risk and Trust in Online Shopping: Experience from Nigeria20 cited
2013Common Causes of Trust, Satisfaction and TAM in Online Shopping: An Integrated Model17 cited
2018A SEM-Neural Network Approach for Predicting Antecedents of Factors Influencing Consumers' Intent to Install Mobile Applications16 cited
2013EFFECT OF VALUE, CONSUMER TRUST AND ATTITUDES TOWARDS INTENTION BUY ENVIRONMENTALLY FRIENDLY AIR CONDITIONERS PRODUCT IN SOUTH SUMATERA13 cited
2017The issues of risk, trust, and customer intention: A search for the relationship12 cited