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Representative co-production: broadening the scope of the public service logic
16 references·16 citing·45 second hopsampled
Representative co-production: broadening the scope of the public service logic (2018)Representative co-production: broadening …Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey (2014)A Systematic Review of Co-Cre…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Closing the gap in a generation: health equity through action on the social determinants of health (2008)Closing the gap in a generati…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Beyond Engagement and Partici…The New Public Governance? 1 (2006)The New Public Governance? 1Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Qualitative content analysis …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Crossing the great divide: Coproduction, synergy, and development (1996)Crossing the great divide: Co…Agendas, Alternatives, and Public Policies (1985)Agendas, Alternatives, and Pu…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Constitution of Society. Outline of the Theory of Structuration (1984)The Constitution of Society. …Agendas, alternatives, and public policies (1984)Agendas, alternatives, and pu…The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The Social Construction of Re…Why Citizens Engage in Co-Production: A Theoretical Framework and Experimental Evidence (2023)Why Citizens Engage in Co-Pro…The ‘service turn’ in a new public management context: a street-level bureaucrat perspective (2023)The ‘service turn’ in a new p…Public value creation mechanisms in the context of public service logic: an integrated conceptual framework (2023)Public value creation mechani…Co-creation in healthcare: framing the outcomes and their determinants (2023)Co-creation in healthcare: fr…Actor roles in co‐production—Introducing intermediaries: Findings from a systematic literature review (2023)Actor roles in co‐production—…A critique of public service logic (2023)A critique of public service …Public Value in Public Service Ecosystems (2022)Public Value in Public Servic…Participation: Add‐on or core component of public service delivery? (2022)Participation: Add‐on or core…Travelling along the public service co-production road: a bibliometric analysis and interpretive review (2021)Travelling along the public s…Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective (2021)Responsibilization and value …Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector? (2021)Public Service Logic: An Appr…Coproduction and cocreation in public care services: a systematic review (2020)Coproduction and cocreation i…What matters to me! User conceptions of value in specialist cancer care (2019)What matters to me! User conc…Public Sector Organizations and Cocreation With Citizens: A Literature Review on Benefits, Drivers, and Barriers (2019)Public Sector Organizations a…Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems (2019)Conflicts fostering understan…Co-production and the third sector: conceptualising different approaches to service user involvement (2019)Co-production and the third s…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Behavioral Consequences of Service Quality (1996)The Structure of Scientific Revolutions (1963)The Structure of Scientific Revolutions. 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(1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Service-dominant logic 2025 (2016)Designing conceptual articles: four approaches (2020)International Norm Dynamics and Political Change (1998)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Cognitive Theory: An Agentic Perspective (2001)An advocacy coalition framework of policy change and the role of policy-oriented learning therein (1988)Introduction: epistemic communities and international policy coordination (1992)When Effect Becomes Cause: Policy Feedback and Political Change (1993)Stakeholder analysis: a review (2000)Wicked Problems (2013)Designing and Implementing Cross‐Sector Collaborations: Needed and Challenging (2015)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1984The Constitution of Society. Outline of the Theory of Structuration21,160 cited
  • 2003Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness20,718 cited
  • 1967The Social Construction of Reality: A Treatise in the Sociology of Knowledge.16,459 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1985Agendas, Alternatives, and Public Policies11,225 cited
  • 1984Agendas, alternatives, and public policies9,318 cited
  • 2008Closing the gap in a generation: health equity through action on the social determinants of health7,904 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 1996Crossing the great divide: Coproduction, synergy, and development2,656 cited
  • 2014A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey2,330 cited
  • 2006

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The New Public Governance? 1
2,039 cited
  • 2007Beyond Engagement and Participation: User and Community Coproduction of Public Services1,978 cited
  • Cited by

    • 2019Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems86 cited
    • 2023Public value creation mechanisms in the context of public service logic: an integrated conceptual framework83 cited
    • 2023Co-creation in healthcare: framing the outcomes and their determinants77 cited
    • 2019Co-production and the third sector: conceptualising different approaches to service user involvement76 cited
    • 2019Public Sector Organizations and Cocreation With Citizens: A Literature Review on Benefits, Drivers, and Barriers67 cited
    • 2021Travelling along the public service co-production road: a bibliometric analysis and interpretive review52 cited
    • 2022Participation: Add‐on or core component of public service delivery?49 cited
    • 2023Actor roles in co‐production—Introducing intermediaries: Findings from a systematic literature review48 cited
    • 2020Coproduction and cocreation in public care services: a systematic review47 cited
    • 2021Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector?46 cited
    • 2022Public Value in Public Service Ecosystems43 cited
    • 2023A critique of public service logic42 cited
    • 2019What matters to me! User conceptions of value in specialist cancer care42 cited
    • 2023The ‘service turn’ in a new public management context: a street-level bureaucrat perspective41 cited
    • 2023Why Citizens Engage in Co-Production: A Theoretical Framework and Experimental Evidence41 cited
    • 2021Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective36 cited