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Customer Trust and Purchase Intention
16 references·2 citing·41 second hop
Customer Trust and Purchase Intention (2018)Customer Trust and Purchase IntentionDeveloping a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS) (2014)Developing a Scale to Measure…The impact of online store environment cues on purchase intention (2008)The impact of online store en…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…E-S-QUAL (2004)E-S-QUALTrust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Developing and validating an instrument for measuring user-perceived web quality (2002)Developing and validating an …Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…Services Marketing: Integrating Customer Focus Across the Firm (1996)Services Marketing: Integrati…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…The use of lisrel in validating marketing constructs (1991)The use of lisrel in validati…The Measurement of End-User Computing Satisfaction (1988)The Measurement of End-User C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…An Analysis of the Factors Affecting University Students Intention to Use Mobile Commerce: An Extended TPB (2024)An Analysis of the Factors Af…Predicting Customer Loyalty in the Mobile Banking Setting (2022)Predicting Customer Loyalty i…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Prospect Theory: An Analysis of Decision under Risk (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Prospect theory: An analysis of decision under risk (1988)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Economic Action and Social Structure: The Problem of Embeddedness (1985)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Communication Strategies in Marketing Channels: A Theoretical Perspective (1990)Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)The theory of planned behavior (1991)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)The Evolution of Cooperation (1981)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. 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this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 2004E-S-QUAL3,962 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
  • 1988The Measurement of End-User Computing Satisfaction2,448 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 1991The use of lisrel in validating marketing constructs1,864 cited
  • 2002Developing and validating an instrument for measuring user-perceived web quality1,157 cited
  • 2008The impact of online store environment cues on purchase intention

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814 cited
  • 2014Developing a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS)774 cited
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    • 2022Predicting Customer Loyalty in the Mobile Banking Setting18 cited
    • 2024An Analysis of the Factors Affecting University Students Intention to Use Mobile Commerce: An Extended TPB5 cited