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Drivers of degree of sophistication in hotel revenue management decision support systems
16 references·2 citing·43 second hop
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References

  • 1994A Dynamic Theory of Organizational Knowledge Creation17,793 cited
  • 1991Scale Development : Theory and Applications15,552 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 2002Absorptive Capacity: A Review, Reconceptualization, and Extension10,723 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1991The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation9,697 cited
  • 2008Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method5,336 cited
  • 1972Organizational Structure, Environment and Performance: The Role of Strategic Choice4,786 cited
  • 2007Answering the Call for a Standard Reliability Measure for Coding Data4,219 cited
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  • 1980Structure in 5's: A Synthesis of the Research on Organization Design1,038 cited
  • 2014What can big data and text analytics tell us about hotel guest experience and satisfaction?949 cited
  • 2013New consumer behavior: A review of research on eWOM and hotels884 cited
  • 2003An Overview of Pricing Models for Revenue Management798 cited
  • 1992Yield Management at American Airlines

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697 cited
  • 2000An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers658 cited
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    • 2021Perceived unfairness of revenue management pricing: developing a measurement scale in the context of hospitality19 cited
    • 2020A literature review of the current applications of machine learning and their practical implications18 cited