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Mobile App Introduction and Online and Offline Purchases and Product Returns
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References

  • 2005Selection on Observed and Unobserved Variables: Assessing the Effectiveness of Catholic Schools3,676 cited
  • 2010Privacy Regulation and Online Advertising693 cited
  • 2017Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits616 cited
  • 2015On the Go: How Mobile Shopping Affects Customer Purchase Behavior559 cited
  • 2003Critical factors of WAP services adoption: an empirical study536 cited
  • 2012Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time533 cited
  • 2012The Evolution of Brand Preferences: Evidence from Consumer Migration381 cited
  • 2004Customer satisfaction and retail sales performance: an empirical investigation361 cited
  • 2016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues348 cited
  • 2015Geo-Conquesting: Competitive Locational Targeting of Mobile Promotions324 cited
  • 2017Can Women Have Children and a Career? IV Evidence from IVF Treatments288 cited
  • 2016Can Offline Stores Drive Online Sales?274 cited
  • 2015Where, When, and how Long: Factors that Influence the Redemption of Mobile Phone Coupons267 cited
  • 2016Battle of the Channels: The Impact of Tablets on Digital Commerce264 cited

Cited by

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  • 2021Digital marketing communication in global marketplaces: A review of extant research, future directions, and potential approaches205 cited
  • 2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences120 cited
  • 2020Does the Interface Quality of Mobile Shopping Apps Affect Purchase Intention? An Empirical Study108 cited
  • 2020Free Shipping Promotions and Product Returns104 cited
  • 2021Modeling Mobile Commerce Applications’ Antecedents of Customer Satisfaction among Millennials: An Extended TAM Perspective103 cited
  • 2022The Impact of Subscription Programs on Customer Purchases90 cited
  • 2020The Impact of Platform Protection Insurance on Buyers and Sellers in the Sharing Economy: A Natural Experiment82 cited
  • 2022When Persuasion Is Too Persuasive: An Empirical Analysis of Product Returns in Livestream E-Commerce73 cited
  • 2023Leveraging the Power of Images in Managing Product Return Rates71 cited
  • 2023Online consumer shopping behaviour: A review and research agenda67 cited
  • 2021The Dark Side of Mobile App Adoption: Examining the Impact on Customers’ Multichannel Purchase66 cited
  • 2023Mobile Payment Adoption: An Empirical Investigation of Alipay62 cited
  • 2021A systematic review of e-tail product returns and an agenda for future research62 cited
  • 2023Browsing the Aisles or Browsing the App? How Online Grocery Shopping is Changing What We Buy59 cited
  • 2021Omnichannel retailing: does it empower consumers and influence patronage?47 cited
  • 2020How Does the Mobile Channel Reshape the Sales Distribution in E-Commerce?47 cited