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The Effect of Website Design Dimensions on Initial Trust: A Synthesis of the Empirical Literature
16 references·16 citing·42 second hopsampled
The Effect of Website Design Dimensions on Initial Trust: A Synthesis of the Empirical Literature (2011)The Effect of Website Design Dimensions o…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …The impact of Web quality and playfulness on user acceptance of online retailing (2007)The impact of Web quality and…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions (2006)Converting Web Site Visitors …Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Trust Transfer on the World Wide Web (2003)Trust Transfer on the World W…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The development of initial trust in an online company by new customers (2003)The development of initial tr…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior (2002)Evidence of the effect of tru…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Effectiveness of L2 Instruction: A Research Synthesis and Quantitative Meta‐analysis (2000)Effectiveness of L2 Instructi…Is a Company Known by the Company it Keeps? Assessing the Spillover Effects of Brand Alliances on Consumer Brand Attitudes (1998)Is a Company Known by the Com…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Content Analysis in Consumer Research (1977)Content Analysis in Consumer …E-learning satisfaction and retention: a concurrent perspective of cognitive absorption, perceived social presence and technology acceptance model (2021)E-learning satisfaction and r…The role of emotion in P2P microfinance funding: A sentiment analysis approach (2020)The role of emotion in P2P mi…Why do online retailers succeed? The identification and prioritization of success factors for Indian fashion retailers (2019)Why do online retailers succe…The moderating effect of e-bank structure on French consumers’ trust (2019)The moderating effect of e-ba…The impact of social commerce feature richness on website stickiness through cognitive and affective factors: An experimental study (2019)The impact of social commerce…The impact of product presentation on decision-making and purchasing (2019)The impact of product present…Consumer’s initial trust formation in IOB’s acceptance (2019)Consumer’s initial trust form…Consumer Processing of Online Trust Signals: A Neuroimaging Study (2019)Consumer Processing of Online…The Driving Forces of Facebook Social Commerce (2018)The Driving Forces of Faceboo…Online Consumer Trust: Trends in Research (2017)Online Consumer Trust: Trends…Intuition, risk, and the formation of online trust (2015)Intuition, risk, and the form…Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures: A S-O-R model (2015)Individual level culture infl…Assignments 2.0: The role of social presence and computer attitudes in student preferences for online versus offline marking (2015)Assignments 2.0: The role of …Designing electronic feedback – Analyzing the effects of social presence on perceived feedback usefulness (2014)Designing electronic feedback…The effect of web communities on consumers' initial trust in B2C e‐commerce websites (2012)The effect of web communities…Does More Mean Better? 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(1977)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)On the Evaluation of Structural Equation Models (1988)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)
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References

  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 2000Effectiveness of L2 Instruction: A Research Synthesis and Quantitative Meta‐analysis2,406 cited
  • 1977Content Analysis in Consumer Research2,310 cited
  • 2002Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior2,256 cited
  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,163 cited
  • 1998Is a Company Known by the Company it Keeps? Assessing the Spillover Effects of Brand Alliances on Consumer Brand Attitudes1,131 cited
  • 2003The development of initial trust in an online company by new customers1,114 cited
  • 2003Trust Transfer on the World Wide Web

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1,064 cited
  • 2007The impact of Web quality and playfulness on user acceptance of online retailing971 cited
  • 2006Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions947 cited
  • Cited by

    • 2012The effect of web communities on consumers' initial trust in B2C e‐commerce websites128 cited
    • 2019The impact of social commerce feature richness on website stickiness through cognitive and affective factors: An experimental study112 cited
    • 2018The Driving Forces of Facebook Social Commerce111 cited
    • 2017Online Consumer Trust: Trends in Research87 cited
    • 2015Assignments 2.0: The role of social presence and computer attitudes in student preferences for online versus offline marking81 cited
    • 2021E-learning satisfaction and retention: a concurrent perspective of cognitive absorption, perceived social presence and technology acceptance model68 cited
    • 2019Consumer Processing of Online Trust Signals: A Neuroimaging Study60 cited
    • 2015Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures: A S-O-R model60 cited
    • 2019Consumer’s initial trust formation in IOB’s acceptance59 cited
    • 2014Designing electronic feedback – Analyzing the effects of social presence on perceived feedback usefulness59 cited
    • 2019The moderating effect of e-bank structure on French consumers’ trust56 cited
    • 2019The impact of product presentation on decision-making and purchasing54 cited
    • 2020The role of emotion in P2P microfinance funding: A sentiment analysis approach53 cited
    • 2012Does More Mean Better? An Examination of Visual Product Presentation in E-retailing50 cited
    • 2015Intuition, risk, and the formation of online trust47 cited
    • 2019Why do online retailers succeed? The identification and prioritization of success factors for Indian fashion retailers44 cited