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Tourism innovation through relationship marketing and value co-creation: A study on peer-to-peer online platforms for sharing accommodation

16 references·16 citing·45 second hopsampled

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References

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2003The Era of Open Innovation2,784 cited
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2017The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry2,374 cited
2006Intermediation and the role of intermediaries in innovation2,065 cited
2015Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again1,314 cited
2016Trust and reputation in the sharing economy: The role of personal photos in Airbnb1,294 cited
2012Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance693 cited
2016Airbnb: the future of networked hospitality businesses510 cited
2017Assessing Airbnb as a disruptive innovation relative to hotels: Substitution and comparative performance expectations494 cited
2009How to Manage Outside Innovation443 cited
2016The effect of co-creation experience on outcome variable390 cited

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2017Living like a local: Authentic tourism experiences and the sharing economy381 cited

2016Drivers and barriers of peer-to-peer accommodation stay – an exploratory study with American and Finnish travellers366 cited

Cited by

2021User-Generated Content behavior and digital tourism services: A SEM-neural network model for information trust in social networking sites143 cited
2023Value co-creation research in tourism and hospitality management: A systematic literature review120 cited
2020Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study88 cited
2021A decade of systematic literature review on Airbnb: the sharing economy from a multiple stakeholder perspective64 cited
2022Enhancing value co-creation behaviour in digital peer-to-peer platforms: An integrated approach50 cited
2022Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors42 cited
2023Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews36 cited
2022Antecedents and consequences of co-creation value with a resolution of complex P2P relationships36 cited
2021Application of Revised Importance–Performance Analysis to Investigate Critical Service Quality of Hotel Online Booking35 cited
2024Value co‐creation in the sharing economy: Revisiting the past to inform future32 cited
2023Co-creation of value in smart ecosystems: past trends and future directions in tourism literature30 cited
2020Do job seekers' social media profiles affect hospitality managers’ hiring decisions? A qualitative inquiry27 cited
2023Creating competitive advantage through entrepreneurial factors, collaboration and learning26 cited
2021Listing popularity on the peer-to-peer accommodation platform: the heuristic-systematic and uncertainty reduction perspectives25 cited
2021Value co-creation for developing cultural and creative virtual brand communities25 cited
2021Front-line employee self-determination in value Co-Creation: Generational profiles24 cited