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What constitutes student–university brand relationship? Malaysian students’ perspective
16 references·7 citing·39 second hop
What constitutes student–university brand relationship? Malaysian students’ perspective (2020)What constitutes student–university brand…Advances in Consumer Research (2025)Advances in Consumer ResearchA primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Possessions and the Extended Self (1988)Possessions and the Extended …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Service quality (SERVQUAL) model in private higher education institutions: A bibliometric analysis of past, present, and future prospects (2024)Service quality (SERVQUAL) mo…Hate towards brands of educational institutions: she hates for ideology, and he hates for previous experiences (2022)Hate towards brands of educat…You are what you communicate: on the relationships among university brand personality, identification, student participation, and citizenship behaviour (2021)You are what you communicate:…Innovation in educational marketing: a study applied to Brazilian private higher education institutions (2021)Innovation in educational mar…Customer service quality, emotional brand attachment and customer citizenship behaviors: findings from an emerging higher education market (2021)Customer service quality, emo…Antecedents and consequences of brand citizenship behavior in private higher education institutions (2021)Antecedents and consequences …Análisis de las estrategias de marketing relacional en instituciones de educación superior de Colombia y España (2020)Análisis de las estrategias d…Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Whence Consumer Loyalty? 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 2025Advances in Consumer Research13,264 cited
  • 2014A primer on partial least squares structural equation modeling (PLS-SEM)12,786 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited

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  • 1997Dimensions of Brand Personality5,056 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • Cited by

    • 2021Customer service quality, emotional brand attachment and customer citizenship behaviors: findings from an emerging higher education market46 cited
    • 2021You are what you communicate: on the relationships among university brand personality, identification, student participation, and citizenship behaviour30 cited
    • 2024Service quality (SERVQUAL) model in private higher education institutions: A bibliometric analysis of past, present, and future prospects28 cited
    • 2021Innovation in educational marketing: a study applied to Brazilian private higher education institutions20 cited
    • 2021Antecedents and consequences of brand citizenship behavior in private higher education institutions19 cited
    • 2020Análisis de las estrategias de marketing relacional en instituciones de educación superior de Colombia y España18 cited
    • 2022Hate towards brands of educational institutions: she hates for ideology, and he hates for previous experiences12 cited