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Consumers’ proneness to value corporate social responsibility as predictor of extra-role and intra-role behaviors
16 references·3 citing·50 second hopsampled
Consumers’ proneness to value corporate social responsibility as predictor of extra-role and intra-role behaviors (2020)Consumers’ proneness to value corporate s…How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)How does corporate social res…Reaping relational rewards from corporate social responsibility: The role of competitive positioning (2007)Reaping relational rewards fr…Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…Corporate Social Responsibility and Marketing: An Integrative Framework (2004)Corporate Social Responsibili…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…The Measurement of Word-of-Mouth Communication and an Investigation of Service Quality and Customer Commitment As Potential Antecedents (2001)The Measurement of Word-of-Mo…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior (2001)Do Consumers Expect Companies…Identity Theory and Social Identity Theory (2000)Identity Theory and Social Id…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Corporate Social Responsibility (1999)Corporate Social Responsibili…Organizational Images and Member Identification (1994)Organizational Images and Mem…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Social Identity Theory and the Organization (1989)Social Identity Theory and th…How to establish customers’ green brand relationships and behaviors: from green consumption consciousness perspectives (2024)How to establish customers’ g…Examining the relationship between corporate social responsibility, customer satisfaction and customer loyalty in Ethiopian banking sector (2024)Examining the relationship be…Fathers’ presence and adolescents’ interpersonal relationship quality: Moderated mediation model (2023)Fathers’ presence and adolesc…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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References

  • 1999Whence Consumer Loyalty?10,801 cited
  • 1989Social Identity Theory and the Organization7,973 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty7,033 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,761 cited
  • 1999Corporate Social Responsibility6,576 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,809 cited
  • 1994Organizational Images and Member Identification4,917 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,671 cited
  • 2000Identity Theory and Social Identity Theory4,499 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,459 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,377 cited
  • 2001Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior2,148 cited
  • 2004Corporate Social Responsibility and Marketing: An Integrative Framework1,899 cited
  • 2001The Measurement of Word-of-Mouth Communication and an Investigation of Service Quality and Customer Commitment As Potential Antecedents

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1,591 cited
  • 2014How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction1,585 cited
  • 2007Reaping relational rewards from corporate social responsibility: The role of competitive positioning1,303 cited
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    • 2024Examining the relationship between corporate social responsibility, customer satisfaction and customer loyalty in Ethiopian banking sector15 cited
    • 2023Fathers’ presence and adolescents’ interpersonal relationship quality: Moderated mediation model9 cited
    • 2024How to establish customers’ green brand relationships and behaviors: from green consumption consciousness perspectives7 cited