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Exploring product–service systems in the digital era: a socio-technical systems perspective
16 references·13 citing·43 second hop
Exploring product–service systems in the digital era: a socio-technical systems perspective (2020)Exploring product–service systems in the …How Smart, Connected Products Are Transforming Companies (2015)How Smart, Connected Products…How Smart, Connected Products Are Transforming Competition (2014)How Smart, Connected Products…Socio-technical systems: From design methods to systems engineering (2010)Socio-technical systems: From…A theory of organizational readiness for change (2009)A theory of organizational re…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Rethinking Customer Solutions…Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Eight types of product–servic…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Managing the transition from products to services (2003)Managing the transition from …Clarifying the concept of product–service system (2002)Clarifying the concept of pro…From value chain to value constellation: designing interactive strategy. (1993)From value chain to value con…Creating Readiness for Organizational Change (1993)Creating Readiness for Organi…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…Differentiation and Integration in Complex Organizations (1967)Differentiation and Integrati…Bridging the gap between servitization and social innovation. (2024)Bridging the gap between serv…An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling (2024)An evolutionary graph of prod…Sustainable smart product-service systems: a causal logic framework for impact design (2023)Sustainable smart product-ser…Product-Services for a Resource-Efficient and Circular Economy: An Updated Review (2023)Product-Services for a Resour…Digital service innovation challenges faced during servitization: a multi-level perspective (2023)Digital service innovation ch…Developing PSS business ecosystems in the digital era (2023)Developing PSS business ecosy…Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms (2023)Decoding the context of servi…Performance measurement and management system 4.0: an action research study in investee NPOs by local government (2022)Performance measurement and m…Guest editorial: Human resource development in the digital age: recent issues and future research directions (2022)Guest editorial: Human resour…Exploring the governance mechanisms for value co-creation in PSS business ecosystems (2022)Exploring the governance mech…Linking supplier JIT to flexibility performance: the moderating impact of advanced manufacturing technology and human resource empowerment (2021)Linking supplier JIT to flexi…Applying Industry 4.0 technologies in the COVID–19 sustainable chains (2021)Applying Industry 4.0 technol…Matching traceability and supply chain coordination: Achieving operational innovation for superior performance (2020)Matching traceability and sup…The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive advantage: creating and sustaining superior performance (1998)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)Sustainable business model innovation: A review (2018)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Evolving to a New Dominant Logic for Marketing (2003)Institutions and axioms: an extension and update of service-dominant logic (2015)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Case Study Research (2004)Overcoming the Service Paradox in Manufacturing Companies (2005)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Efficacy: The Exercise of Control (1999)Commitment in the workplace: toward a general model (2001)Change Readiness (2012)Organizational readiness for digital innovation: Development and empirical calibration of a construct (2018)Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths (2021)THE HUMAN SIDE OF ENTERPRISE (1985)Toward a knowledge‐based theory of the firm (1996)Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study (2000)Institutional Complexity and Organizational Responses (2011)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective (2019)Understanding digital transformation: A review and a research agenda (2019)
this work references cited by second hop

References

  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1967Differentiation and Integration in Complex Organizations3,935 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2014How Smart, Connected Products Are Transforming Competition2,600 cited
  • 2004Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet2,458 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2009A theory of organizational readiness for change2,245 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 1993Creating Readiness for Organizational Change2,058 cited
  • 1993From value chain to value constellation: designing interactive strategy.2,050 cited
  • 2007State-of-the-art in product-service systems1,978 cited
  • 2010Socio-technical systems: From design methods to systems engineering1,621 cited
  • 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited

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  • 2015How Smart, Connected Products Are Transforming Companies1,282 cited
  • Cited by

    • 2021Applying Industry 4.0 technologies in the COVID–19 sustainable chains145 cited
    • 2020Matching traceability and supply chain coordination: Achieving operational innovation for superior performance64 cited
    • 2022Exploring the governance mechanisms for value co-creation in PSS business ecosystems52 cited
    • 2023Product-Services for a Resource-Efficient and Circular Economy: An Updated Review37 cited
    • 2023Sustainable smart product-service systems: a causal logic framework for impact design34 cited
    • 2023Digital service innovation challenges faced during servitization: a multi-level perspective28 cited
    • 2024Bridging the gap between servitization and social innovation.28 cited
    • 2023Developing PSS business ecosystems in the digital era20 cited
    • 2021Linking supplier JIT to flexibility performance: the moderating impact of advanced manufacturing technology and human resource empowerment15 cited
    • 2022Guest editorial: Human resource development in the digital age: recent issues and future research directions12 cited
    • 2022Performance measurement and management system 4.0: an action research study in investee NPOs by local government12 cited
    • 2023Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms11 cited
    • 2024An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling9 cited