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The problem of fear in TQM – causes, consequences and reduction methods – a literature review
16 references·5 citing·57 second hop
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(2011)Does Management Matter in schools? (2015)The Industrial Organization of Health-Care Markets (2015)Stress, appraisal, and coping (1985)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)Linking paternalistic leadership to follower's innovative work behavior: the influence of leader–member exchange and employee voice (2020)Problematic Social Media Usage and Anxiety Among University Students During the COVID-19 Pandemic: The Mediating Role of Psychological Capital and the Moderating Role of Academic Burnout (2021)When Is Silence Golden? A Meta-analysis on Antecedents and Outcomes of Employee Silence (2022)Organizational Change: A Review of Theory and Research in the 1990s (1999)2 How Actors Change Institutions: Towards a Theory of Institutional Entrepreneurship (2009)Sustainable business model innovation: A review (2018)
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References

  • 2009Leading change: why transformation efforts fail4,500 cited
  • 2015The Impact of Competition on Management Quality: Evidence from Public Hospitals500 cited
  • 2000New Product Quality and Product Development Teams384 cited
  • 2000Strategic Marketing Planning for Radically New Products313 cited
  • 2012Citizenship and Counterproductive Work Behavior: A Moral Licensing View253 cited
  • 1998Differentiating antecedents of organizational commitment: a test of March and Simon's model222 cited
  • 2009Contingency relationships of firm size, TQM duration, unionization, and industry context on TQM implementation—A focus on total effects221 cited
  • 2005Employee perceptions of empowerment210 cited
  • 2005Relationships between the EFQM model criteria: a study in Spanish universities208 cited
  • 2018Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence178 cited
  • 2004Organizational Readiness for Change, Individual Fear of Change, and Sales Manager Performance: An Empirical Investigation164 cited
  • 2006Exploring associations between employee empowerment and interpersonal trust in managers134 cited
  • 2003Selection in Teams: An Exploration of the Teamwork Knowledge, Skills, and Ability Test122 cited
  • 2001The interactive effects of procedural justice and exchange ideology on supervisor‐rated commitment

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102 cited
  • 2005Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management101 cited
  • 2016An identification perspective of servant leadership’s effects100 cited
  • Cited by

    • 2020Quality cost management in the SMEs of Poland37 cited
    • 2021The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence: the moderating role of demographic factors20 cited
    • 2021Role of personal anxiety in individual kaizen behaviour and performance: evidence from Japan18 cited
    • 2021Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal18 cited
    • 2021Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM14 cited