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How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions
16 references·16 citing·44 second hopsampled
How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions (2020)How value co-creation and co-destruction …The Coding Manual for Qualitative Researchers (2025)The Coding Manual for Qualita…The Coding Manual for Qualitative Researchers (2022)The Coding Manual for Qualita…Qualitative Data Analysis (2022)Qualitative Data AnalysisThe three meanings of meaning in life: Distinguishing coherence, purpose, and significance (2016)The three meanings of meaning…S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)S-D logic–informed customer e…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Characterizing Value as an Experience (2012)Characterizing Value as an Ex…Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process (2011)Value co-creation in knowledg…Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic (2010)Not always co‐creation: intro…Qualitative Data Analysis (2008)Qualitative Data AnalysisManaging the co-creation of value (2007)Managing the co-creation of v…Consumer Value: A Framework for Analysis and Research (1999)Consumer Value: A Framework f…Speech Genres and Other Late Essays (1986)Speech Genres and Other Late …Pedagogy of the oppressed, New York (Herder & Herder) 1970. (1970)Pedagogy of the oppressed, Ne…Roles of professionals in value co-creation: a systematic literature review (2024)Roles of professionals in val…Integrating AI in organizations for value creation through Human-AI teaming: A dynamic-capabilities approach (2024)Integrating AI in organizatio…Value co-destruction: Problems and solutions (2023)Value co-destruction: Problem…Value co-creation processes in the context of circular entrepreneurship: A quantitative study on born circular firms (2023)Value co-creation processes i…The effects of innovation types and customer participation on organizational performance in complex services (2023)The effects of innovation typ…Co-creation in healthcare: framing the outcomes and their determinants (2023)Co-creation in healthcare: fr…A multi-method bibliometric review of value co-creation research (2023)A multi-method bibliometric r…The Journal of the Academy of Marketing Science at 50: A historical analysis (2022)The Journal of the Academy of…Service ecosystem boundary and boundary work (2022)Service ecosystem boundary an…Information Technology–Supported value Co-Creation and Co-Destruction via social interaction and resource integration in service systems (2022)Information Technology–Suppor…Exploring the relationship between co-creation (DART), brand experience strength, and brand satisfaction: a brand engagement perspective (2022)Exploring the relationship be…eHealth Services and SDG3: Increasing the Capacity of Care (2022)eHealth Services and SDG3: In…Characterizing the spaces of consumer value experience in value co-creation and value co-destruction (2022)Characterizing the spaces of …Fifteen years of customer engagement research: a bibliometric and network analysis (2021)Fifteen years of customer eng…Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem (2021)Actor Ecosystem Readiness: Un…A service design perspective on the stakeholder engagement journey during B2B innovation: Challenges and future research agenda (2021)A service design perspective …Society and the Adolescent Self-Image (1965)Development and validation of brief measures of positive and negative affect: The PANAS scales. 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References

  • 2025The Coding Manual for Qualitative Researchers19,147 cited
  • 2008Qualitative Data Analysis17,372 cited
  • 2022The Coding Manual for Qualitative Researchers10,828 cited
  • 1986Speech Genres and Other Late Essays9,076 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2022Qualitative Data Analysis1,655 cited
  • 1999Consumer Value: A Framework for Analysis and Research1,527 cited
  • 2016The three meanings of meaning in life: Distinguishing coherence, purpose, and significance1,398 cited
  • 2016S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM1,000 cited
  • 2011Co-creation and co-destruction: A practice-theory based study of interactive value formation899 cited
  • 2010Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic886 cited
  • 1970Pedagogy of the oppressed, New York (Herder & Herder) 1970.853 cited
  • 2011Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process

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771 cited
  • 2012Characterizing Value as an Experience606 cited
  • Cited by

    • 2021Fifteen years of customer engagement research: a bibliometric and network analysis193 cited
    • 2024Integrating AI in organizations for value creation through Human-AI teaming: A dynamic-capabilities approach101 cited
    • 2022Information Technology–Supported value Co-Creation and Co-Destruction via social interaction and resource integration in service systems78 cited
    • 2023Co-creation in healthcare: framing the outcomes and their determinants77 cited
    • 2021A service design perspective on the stakeholder engagement journey during B2B innovation: Challenges and future research agenda73 cited
    • 2021Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem50 cited
    • 2022Characterizing the spaces of consumer value experience in value co-creation and value co-destruction29 cited
    • 2022Exploring the relationship between co-creation (DART), brand experience strength, and brand satisfaction: a brand engagement perspective29 cited
    • 2022Service ecosystem boundary and boundary work26 cited
    • 2024Roles of professionals in value co-creation: a systematic literature review21 cited
    • 2023A multi-method bibliometric review of value co-creation research21 cited
    • 2022The Journal of the Academy of Marketing Science at 50: A historical analysis20 cited
    • 2022eHealth Services and SDG3: Increasing the Capacity of Care18 cited
    • 2023Value co-creation processes in the context of circular entrepreneurship: A quantitative study on born circular firms18 cited
    • 2023The effects of innovation types and customer participation on organizational performance in complex services17 cited
    • 2023Value co-destruction: Problems and solutions17 cited