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Stealing thunder as a crisis communication strategy in the digital age
16 references·4 citing·49 second hop
Stealing thunder as a crisis communication strategy in the digital age (2020)Stealing thunder as a crisis communicatio…Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data (2018)Disentangling social media in…The effect of bad reputation: The occurrence of crisis, corporate social responsibility, and perceptions of hypocrisy and attitudes toward a company (2015)The effect of bad reputation:…The paracrisis: The challenges created by publicly managing crisis prevention (2012)The paracrisis: The challenge…Increasing the Impact of Thought Leadership in Crisis Communication (2012)Increasing the Impact of Thou…Amazon.com's Orwellian nightmare: exploring apology in an online environment (2012)Amazon.com's Orwellian nightm…New media: a new medium in escalating crises? (2010)New media: a new medium in es…Corporate Governance in the Context of Crises: Towards a Stakeholder Theory of Crisis Management (2009)Corporate Governance in the C…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Stealing thunder: Analysis of the effects of proactive disclosure of crisis information (2005)Stealing thunder: Analysis of…Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists (2003)Stormy weather: testing “stea…Companies Can Apologize: Corporate Apologies and Legal Liability (2003)Companies Can Apologize: Corp…An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches (2001)An Extended Examination of th…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Liability Means Never being Able to Say You're Sorry (1997)Liability Means Never being A…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Ambiguous Argument as Advocacy in Organizational Crisis Communication (1995)Ambiguous Argument as Advocac…Crisis Communication and Social Media (2025)Crisis Communication and Soci…The impact of company-generated posts with crisis-related content on online engagement behavior (2023)The impact of company-generat…Strategic responses of chain hotels to COVID-19 from a situational crisis communication theory perspective (2022)Strategic responses of chain …How to repair public trust effectively: Research on enterprise online public opinion crisis response (2021)How to repair public trust ef…The halo effect: Evidence for unconscious alteration of judgments. (1977)Advances in Consumer Research (1992)Onward Into More Fog: Thoughts on Public Relations' Research Directions (2006)An Exploratory Study of Stakeholder Emotions: Affect and Crises (2007)How to repair customer trust after negative publicity: The roles of competence, integrity, benevolence, and forgiveness (2009)An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Advances in Consumer Research (2025)Organizational Legitimacy: Social Values and Organizational Behavior (1975)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies (2014)Social Media and the Formation of Organizational Reputation (2017)Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice (2018)Understanding Attitudes and Predicting Social Behavior (1980)Reputation: Realizing Value from the Corporate Image (1996)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Further explorations of post-crisis communication: Effects of media and response strategies on perceptions and intentions (2008)Crisis response and crisis timing strategies, two sides of the same coin (2011)What makes crisis response strategies work? The impact of crisis involvement and message framing (2012)The Practice of Social Research (1989)Framing: Toward Clarification of a Fractured Paradigm (1993)The Psychology of Attitudes (1997)Foreshadowing as Impression Management: Illuminating the Path for Security Analysts (2017)Media Coverage of Firms: Background, Integration, and Directions for Future Research (2019)Research in Organizational Behavior. (1986)Trauma: explorations in memory (1996)The Tarnished Star (1999)How Corporate Communication Influences Strategy Implementation, Reputation and the Corporate Brand: An Exploratory Qualitative Study (2005)The Role of Corporate Reputation and Crisis Response Strategies in Data Breach Management (2018)Relations in Public. Microstudies of the Public Order (2022)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Managing Legitimacy: Strategic and Institutional Approaches (1995)Strategic management a stakeholder approach (2010)An online discursive inquiry into the social dynamics of multi-stakeholder brand meaning co-creation (2012)Rhetoric and argument in social and environmental reporting: the Dirty Laundry case (2014)Sustaining Enterprise Operations and Productivity during the COVID-19 Pandemic: “Enterprise Effectiveness and Sustainability Model” (2020)Dimensions of Brand Personality (1997)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Corporate social responsibility strategies: Past research and future challenges (2019)Impact of corporate social responsibility on reputation—Insights from tweets on sustainable development goals by CEOs (2019)Ethical leadership, corporate social responsibility, firm reputation, and firm performance: A serial mediation model (2021)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)
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References

  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2001An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches362 cited
  • 2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
  • 2005Stealing thunder: Analysis of the effects of proactive disclosure of crisis information245 cited
  • 2009Corporate Governance in the Context of Crises: Towards a Stakeholder Theory of Crisis Management215 cited
  • 2015The effect of bad reputation: The occurrence of crisis, corporate social responsibility, and perceptions of hypocrisy and attitudes toward a company207 cited
  • 2003Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists177 cited
  • 1997Liability Means Never being Able to Say You're Sorry174 cited
  • 2003Companies Can Apologize: Corporate Apologies and Legal Liability101 cited
  • 1995Ambiguous Argument as Advocacy in Organizational Crisis Communication90 cited
  • 2010New media: a new medium in escalating crises?84 cited
  • 2012

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Amazon.com's Orwellian nightmare: exploring apology in an online environment
83 cited
  • 2018Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data74 cited
  • 2012Increasing the Impact of Thought Leadership in Crisis Communication66 cited
  • Cited by

    • 2021How to repair public trust effectively: Research on enterprise online public opinion crisis response31 cited
    • 2022Strategic responses of chain hotels to COVID-19 from a situational crisis communication theory perspective26 cited
    • 2025Crisis Communication and Social Media21 cited
    • 2023The impact of company-generated posts with crisis-related content on online engagement behavior16 cited