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The Effects of Total Quality Management Practices on Corporate Social Responsibility using Supply Chain Model: A Review of Malaysian Hotel Industry
16 references·1 citing·50 second hop
The Effects of Total Quality Management Practices on Corporate Social Responsibility using Supply Chain Model: A Review of Malaysian Hotel Industry (2019)The Effects of Total Quality Management P…Using big data to evaluate corporate social responsibility and sustainable development practices (2020)Using big data to evaluate co…Modified Carroll’s pyramid of corporate social responsibility to enhance organizational performance of SMEs industry (2020)Modified Carroll’s pyramid of…The key factors of total quality management in the service sector: a cross-cultural study (2019)The key factors of total qual…Impact of total quality management on corporate sustainability through the mediating effect of knowledge management (2019)Impact of total quality manag…Corporate social responsibility influences employee engagement (2018)Corporate social responsibili…Revisiting green practices in the hotel industry: A comparison between mature and emerging destinations (2016)Revisiting green practices in…Relationship between Management Practices and Quality of CSR Reports (2016)Relationship between Manageme…An examination of the links between corporate social responsibility (CSR) and its internal consequences (2016)An examination of the links b…Strategic Flexibility: The Evolving Paradigm of Strategic Management (2015)Strategic Flexibility: The Ev…Total quality management, corporate social responsibility and performance in the hotel industry (2014)Total quality management, cor…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…Are TQM practices supporting customer satisfaction and service quality? (2011)Are TQM practices supporting …What is Business Process Management? (2010)What is Business Process Mana…The New Political Role of Business in a Globalized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy (2010)The New Political Role of Bus…A replication and extension of quality management into the supply chain (2007)A replication and extension o…Scale development and validation of total quality and socially responsible management (TQSR-M) framework: dual competitive strategy for management (2021)Scale development and validat…Out of the Crisis (1982)Reengineering Work: Don’t Automate, Obliterate (1990)Reengineering the corporation: A manifesto for business revolution (1993)Culture in business process management: a literature review (2011)On the role of context in business process management (2015)Enabling firm performance through business intelligence and analytics: A dynamic capabilities perspective (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An empirical assessment of the SERVQUAL scale (1992)A framework for quality management research and an associated measurement instrument (1994)Can the demographic and subjective norms influence the adoption of mobile banking? (2012)An SEM–artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline (2015)TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry (2019)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Strategic management a stakeholder approach (2010)A systematic literature review towards a conceptual framework for integrating sustainability performance into business (2016)Are you good enough? CSR, quality management and corporate financial performance in the hospitality industry (2019)Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes (2020)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The relationships between organizational culture, total quality management practices and operational performance (2011)The moderating effect of environmental dynamism on green product innovation and performance (2015)Sustainable supply chain management practices, supply chain dynamic capabilities, and enterprise performance (2017)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The consequences of modernity (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)How Corporate Social Responsibility Engagement Strategy Moderates the CSR–Financial Performance Relationship (2012)Contesting the Value of “Creating Shared Value” (2014)Towards a renaissance in international business research? Big questions, grand challenges, and the future of IB scholarship (2017)A Three-Dimensional Conceptual Model of Corporate Performance (1979)A three-component conceptualization of organizational commitment (1991)The Social Responsibility of Business Is to Increase Its Profits (2007)Progress in Research on CSR and the Hotel Industry (2006-2015) (2017)Is corporate social responsibility (CSR) participation the pathway to foster meaningful work and helping behavior for millennials? (2018)Environmental, social and governance ratings and firm performance: The moderating role of internal control quality (2022)Alternative Ways of Assessing Model Fit (1992)Family and Academic Stress and Their Impact on Students' Depression Level and Academic Performance (2022)Green knowledge management and organizational green culture: an interaction for organizational green innovation and green performance (2022)Investment in renewable energy and electricity output: Role of green finance, environmental tax, and geopolitical risk: Empirical evidence from China (2023)Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Classifications of Sustainable Manufacturing Practices in ASEAN Region: A Systematic Review and Bibliometric Analysis of the Past Decade of Research (2020)Industry 4.0 as an enabler in transitioning to circular business models: A systematic literature review (2023)A comparative analysis of multivariate approaches for data analysis in management sciences (2024)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
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References

  • 2014A primer on partial least squares structural equation modeling (PLS-SEM)12,786 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2010The New Political Role of Business in a Globalized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy2,125 cited
  • 2007A replication and extension of quality management into the supply chain499 cited
  • 2019Impact of total quality management on corporate sustainability through the mediating effect of knowledge management333 cited
  • 2010What is Business Process Management?307 cited
  • 2014Total quality management, corporate social responsibility and performance in the hotel industry265 cited
  • 2016An examination of the links between corporate social responsibility (CSR) and its internal consequences261 cited
  • 2020Modified Carroll’s pyramid of corporate social responsibility to enhance organizational performance of SMEs industry188 cited
  • 2011Are TQM practices supporting customer satisfaction and service quality?175 cited
  • 2016Revisiting green practices in the hotel industry: A comparison between mature and emerging destinations122 cited
  • 2019The key factors of total quality management in the service sector: a cross-cultural study115 cited
  • 2015Strategic Flexibility: The Evolving Paradigm of Strategic Management96 cited

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2018
Corporate social responsibility influences employee engagement
81 cited
  • 2020Using big data to evaluate corporate social responsibility and sustainable development practices79 cited
  • 2016Relationship between Management Practices and Quality of CSR Reports78 cited
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    • 2021Scale development and validation of total quality and socially responsible management (TQSR-M) framework: dual competitive strategy for management15 cited