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Consumer Behavior in Online Transportation Services: A Systematic review of Business Strategies
16 references·1 citing·45 second hop
Consumer Behavior in Online Transportation Services: A Systematic review of Business Strategies (2020)Consumer Behavior in Online Transportatio…Systematic Approaches to a Successful Literature Review (2022)Systematic Approaches to a Su…How to win in an Omnichannel world (2014)How to win in an Omnichannel …Examining relationships between the return policy, product quality, and pricing strategy in online direct selling (2013)Examining relationships betwe…The customer consequences of returns in online retailing: An empirical analysis (2012)The customer consequences of …Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales (2011)Goodbye Pareto Principle, Hel…Product returns on the Internet: A case of mixed signals? (2009)Product returns on the Intern…Producing a systematic review. (2009)Producing a systematic review.Determinants of customer repurchase intention in online shopping (2009)Determinants of customer repu…THE DOMAIN AND SCOPE OF SCM'S FOUNDATIONAL DISCIPLINES — INSIGHTS AND ISSUES TO ADVANCE RESEARCH (2008)THE DOMAIN AND SCOPE OF SCM'S…E-fulfillment and multi-channel distribution – A review (2007)E-fulfillment and multi-chann…Measuring Service Quality in E-Retailing (2006)Measuring Service Quality in …An Empirical Study of the Impact of Nonlinear Shipping and Handling Fees on Purchase Incidence and Expenditure Decisions (2006)An Empirical Study of the Imp…Extending the supply chain: Integrating operations and marketing in the online grocery industry (2005)Extending the supply chain: I…Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Are the Drivers and Role of O…A descriptive model of online shopping process: some empirical results (2003)A descriptive model of online…Internet retailing: enablers, limiters and market consequences (2002)Internet retailing: enablers,…Factores determinantes de la adopción del m-commerce en consumidores de Tijuana (2023)Factores determinantes de la …Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2016)Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits (2017)Consumer-driven e-commerce (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Consumer Behaviour and Order Fulfilment in Online Retailing: A Systematic Review (2016)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)Quantitative Models for Supply Chain Management (1999)Dynamic Pricing in the Presence of Inventory Considerations: Research Overview, Current Practices, and Future Directions (2003)The Theory and Practice of Revenue Management (2004)Crafting Integrated Multichannel Retailing Strategies (2010)Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Marketplace, Reseller, or Hybrid: Strategic Analysis of an Emerging E‐Commerce Model (2018)Human behavior and the principle of least effort (1949)The Economics of Information (1961)The Economics of Information (1976)Consumer Power: Evolution in the Digital Age (2013)Digital Economics (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Advancing formative measurement models (2008)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)Customer experiences in the age of artificial intelligence (2020)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Comparative fit indexes in structural models. 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References

  • 2009Producing a systematic review.2,063 cited
  • 2005Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study1,499 cited
  • 2022Systematic Approaches to a Successful Literature Review1,190 cited
  • 2006Measuring Service Quality in E-Retailing1,065 cited
  • 2011Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales845 cited
  • 2009Determinants of customer repurchase intention in online shopping682 cited
  • 2007E-fulfillment and multi-channel distribution – A review528 cited
  • 2002Internet retailing: enablers, limiters and market consequences432 cited
  • 2014How to win in an Omnichannel world327 cited
  • 2005Extending the supply chain: Integrating operations and marketing in the online grocery industry270 cited
  • 2012The customer consequences of returns in online retailing: An empirical analysis262 cited
  • 2013Examining relationships between the return policy, product quality, and pricing strategy in online direct selling202 cited
  • 2003A descriptive model of online shopping process: some empirical results201 cited
  • 2009Product returns on the Internet: A case of mixed signals?191 cited
  • 2006

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An Empirical Study of the Impact of Nonlinear Shipping and Handling Fees on Purchase Incidence and Expenditure Decisions
190 cited
  • 2008THE DOMAIN AND SCOPE OF SCM'S FOUNDATIONAL DISCIPLINES — INSIGHTS AND ISSUES TO ADVANCE RESEARCH186 cited
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    • 2023Factores determinantes de la adopción del m-commerce en consumidores de Tijuana4 cited