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Developing a formative scale to measure consumers’ trust toward interaction with artificially intelligent (AI) social robots in service delivery
16 references·2 citing·40 second hop
Developing a formative scale to measure consumers’ trust toward interaction with artificially intelligent (AI) social robots in service delivery (2021)Developing a formative scale to measure c…Artificial Intelligence in Service (2018)Artificial Intelligence in Se…An updated and expanded assessment of PLS-SEM in information systems research (2017)An updated and expanded asses…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)Construct Measurement and Val…Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots (2008)Measurement Instruments for t…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Predicting e-services adoption: a perceived risk facets perspective (2003)Predicting e-services adoptio…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Initial Trust Formation in New Organizational Relationships (1998)Initial Trust Formation in Ne…Computer Self-Efficacy: Development of a Measure and Initial Test (1995)Computer Self-Efficacy: Devel…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Personal Computing: Toward a Conceptual Model of Utilization1 (1991)Personal Computing: Toward a …The psychology of social impact. (1981)The psychology of social impa…Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture (2023)Customers’ acceptance of arti…Assessing citizens' behavior towards blockchain cryptocurrency adoption in the Mano River Union States: Mediation, moderation role of trust and ethical issues (2022)Assessing citizens' behavior …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 2011PLS-SEM: Indeed a Silver Bullet22,692 cited
  • 1995An Integrative Model Of Organizational Trust22,324 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model19,355 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1995Computer Self-Efficacy: Development of a Measure and Initial Test6,556 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,917 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,687 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 2017An updated and expanded assessment of PLS-SEM in information systems research4,336 cited
  • 2018Artificial Intelligence in Service3,978 cited
  • 1991Personal Computing: Toward a Conceptual Model of Utilization13,851 cited
  • 1998Initial Trust Formation in New Organizational Relationships3,681 cited
  • 2003Predicting e-services adoption: a perceived risk facets perspective3,564 cited
  • 2008Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots3,419 cited
  • 2011

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Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1
3,230 cited
  • 1981The psychology of social impact.3,072 cited
  • Cited by

    • 2023Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture311 cited
    • 2022Assessing citizens' behavior towards blockchain cryptocurrency adoption in the Mano River Union States: Mediation, moderation role of trust and ethical issues116 cited