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The Effect of Organizational Commitment on Service Performance: An Empirical Study at Public Health Center in Sorong Regency
16 references·0 citing·57 second hopsampled
The Effect of Organizational Commitment on Service Performance: An Empirical Study at Public Health Center in Sorong Regency (2021)The Effect of Organizational Commitment o…The Mediating Effects of Organizational Commitment on the Relationship between Transformational Leadership Style and Job Performance (2015)The Mediating Effects of Orga…The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company (2013)The Impact of Caring Climate,…The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities (2012)The Impact of Organizational …How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation (2012)How and When Does Customer Or…High-performance work practices and hotel employee performance: The mediation of work engagement (2012)High-performance work practic…A resource‐based perspective on human capital losses, HRM investments, and organizational performance (2012)A resource‐based perspective …Reconceptualizing Workplace Commitment to Redress a Stretched Construct: Revisiting Assumptions and Removing Confounds (2011)Reconceptualizing Workplace C…Employee commitment in context: The nature and implication of commitment profiles (2011)Employee commitment in contex…Finding Workable Levers Over Work Motivation (2007)Finding Workable Levers Over …Market orientation and performance in service firms: role of innovation (2003)Market orientation and perfor…Serving multiple masters: role conflict experienced by service employees (2002)Serving multiple masters: rol…Commitment to organizational change: Extension of a three-component model. (2002)Commitment to organizational …Consumer perceptions of service quality attributes at sporting events (2001)Consumer perceptions of servi…Marketing management / Philip Kotler (2000)Marketing management / Philip…A Resource-Based Theory of Strategic Alliances (2000)A Resource-Based Theory of St…The Quality and Effectiveness of Marketing Strategy: Effects of Functional and Dysfunctional Conflict in lntraorganizational Relationships (1996)The Quality and Effectiveness…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias in Mail Surveys (1977)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Does industry matter? Examining the role of industry structure and organizational learning in innovation and brand performance (2005)Market Orientation and Performance: A Meta‐Analysis and Cross‐National Comparisons* (2006)The effect of market orientation and its components on innovation consequences: a meta-analysis (2007)Handbook of Industrial and Organizational Psychology. (1977)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Employee Commitment and Motivation: A Conceptual Analysis and Integrative Model. (2004)Readiness for Organizational Change (2007)Change Recipients’ Reactions to Organizational Change (2011)On the Evaluation of Structural Equation Models (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Job satisfaction and organizational commitment (2016)The psychological microfoundations of corporate social responsibility: A person‐centric systematic review (2017)Job Satisfaction, Organizational Commitment and Job Involvement: The Mediating Role of Job Involvement (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale (2015)Work engagement, job satisfaction, and turnover intentions (2016)Sustainable human resource management practices, employee resilience, and employee outcomes: Toward common good values (2022)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)An empirical investigation of the relationships among service quality, customer satisfaction and psychological commitment in a health club context (2004)Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism (2008)Effects of service quality and customer satisfaction on loyalty of bank customers (2021)Conservation of resources: A new attempt at conceptualizing stress. (1989)The job demands-resources model of burnout. (2001)The Job Demands‐Resources model: state of the art (2007)Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When Shaping Frontline Employee Behavior? (2012)Building, measuring, and profiting from customer loyalty (2015)Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification (2021)Prospect Theory: An Analysis of Decision under Risk (1979)The theory of planned behavior (1991)Self-Efficacy: The Exercise of Control (1999)How Do Developmental and Accommodative HRM Enhance Employee Engagement and Commitment? The Role of Psychological Contract and SOC Strategies (2013)Perceived organizational support and affective organizational commitment: Moderating influence of perceived organizational competence (2016)Inspired to perform: A multilevel investigation of antecedents and consequences of thriving at work (2017)A resource‐based view of the firm (1984)Firm Resources and Sustained Competitive Advantage (1991)Alliance Management as a Source of Competitive Advantage (2002)THE COMPETITIVE ADVANTAGE OF INTERCONNECTED FIRMS: AN EXTENSION OF THE RESOURCE-BASED VIEW. (2002)Cooperative R&D and firm performance (2004)Firm resources and sustained competitive advantage (2004)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Antecedents and Outcomes of Marketing Strategy Comprehensiveness (2004)Conflict Management and Innovation Performance: An Integrated Contingency Perspective (2006)Performance effects of MNC headquarters–subsidiary conflict and the role of boundary spanners: The case of headquarter initiative rejection (2011)The nature and causes of job satisfaction (1976)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Mail and internet surveys : the tailored design method (2007)A Strategy for Building Public Service Motivation Research Internationally (2010)We Know the Yin—But Where Is the Yang? Toward a Balanced Approach on Common Source Bias in Public Administration Scholarship (2017)
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References

  • 2000A Resource-Based Theory of Strategic Alliances2,763 cited
  • 2002Commitment to organizational change: Extension of a three-component model.1,631 cited
  • 2003Market orientation and performance in service firms: role of innovation637 cited
  • 2012High-performance work practices and hotel employee performance: The mediation of work engagement617 cited
  • 2013The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company485 cited
  • 1996The Quality and Effectiveness of Marketing Strategy: Effects of Functional and Dysfunctional Conflict in lntraorganizational Relationships476 cited
  • 2001Consumer perceptions of service quality attributes at sporting events448 cited
  • 2011Reconceptualizing Workplace Commitment to Redress a Stretched Construct: Revisiting Assumptions and Removing Confounds415 cited
  • 2012How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation401 cited
  • 2007Finding Workable Levers Over Work Motivation382 cited
  • 2011Employee commitment in context: The nature and implication of commitment profiles364 cited
  • 2012A resource‐based perspective on human capital losses, HRM investments, and organizational performance277 cited
  • 2002Serving multiple masters: role conflict experienced by service employees181 cited

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2012
The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities
99 cited
  • 2015The Mediating Effects of Organizational Commitment on the Relationship between Transformational Leadership Style and Job Performance85 cited
  • 2000Marketing management / Philip Kotler82 cited
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