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Examining the relationship between customer bonding, customer participation, and customer satisfaction

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References

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1998Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming3,851 cited

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2011

Specification, evaluation, and interpretation of structural equation models

3,734 cited

2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited

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