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Sustainability in the beer and pub industry during the COVID-19 period: An emerging new normal
16 references·16 citing·38 second hopsampled
Sustainability in the beer and pub industry during the COVID-19 period: An emerging new normal (2021)Sustainability in the beer and pub indust…Effects of COVID-19 on business and research (2020)Effects of COVID-19 on busine…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…The Use of Triangulation in Qualitative Research (2014)The Use of Triangulation in Q…Social Research Methods (2013)Social Research MethodsSeeking Qualitative Rigor in Inductive Research (2012)Seeking Qualitative Rigor in …Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Customer Engagement (2011)Customer EngagementConsumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…Netnography: Doing Ethnographic Research Online (2010)Netnography: Doing Ethnograph…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…Identity Ambiguity and Change in the Wake of a Corporate Spin-off (2004)Identity Ambiguity and Change…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)The Field behind the Screen: …Organisational ambidexterity and sustainable value co-creation in a social enterprise: The case of Social Bite (2025)Organisational ambidexterity …Dynamic capabilities and multi-sided platforms: Fostering organizational agility, flexibility, and resilience in B2B service ecosystems (2025)Dynamic capabilities and mult…Business Model Innovation through AI Adaptation: The Role of Strategic Human Resources Management (2025)Business Model Innovation thr…The co-existence of brand value co-creation and co-destruction across the customer journey in a complex higher education brand (2024)The co-existence of brand val…Sustainable strategies and circular economy ecosystems: A literature review and future research agenda (2024)Sustainable strategies and ci…Investigating green jobs and sustainability in SMEs: Beyond business operations (2024)Investigating green jobs and …How CSR communication and value co-creation shape consumer well-being and brand love in the post-COVID-19 pandemic: evidence from the UK (2024)How CSR communication and val…Exploring the Value Co-Creation of Cultural Creative Hotels: From the Perspective of Social Innovation (2024)Exploring the Value Co-Creati…Co-creating sustainable value within a social enterprise: The case of digital homes housing association (2024)Co-creating sustainable value…Sustainability starts from within: A critical analysis of internal marketing in supporting sustainable value co-creation in B2B organisations (2023)Sustainability starts from wi…An exploration of recent trends in the number of British pubs and how these vary by neighbourhood type (2023)An exploration of recent tren…Motivations, attitudes and intentions towards luxury dining in airplane themed restaurants: moderating roles of desire to fly, desire for luxury and FOMO (2022)Motivations, attitudes and in…Information Technologies Implementation for Creative Entrepreneurship and Innovations Development in Ukraine (2022)Information Technologies Impl…Exploring multi-stakeholder value co-creation as an entrepreneurial approach to survival and sustainability: The case of Pennine Pubs (2022)Exploring multi-stakeholder v…Challenges and Opportunities Post Pandemic of Organizational Ergonomics to Promote the Social Sustainability in Cultural and Creative Industries: A Critical Review and Future Research Agenda (2022)Challenges and Opportunities …Brexit or Brand it? The Effects of Attitude Towards Brexit and Reshored Brands on Consumer Purchase Intention (2022)Brexit or Brand it? The Effec…Naturalistic inquiry (1985)Using Online Conversations to Study Word-of-Mouth Communication (2004)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)The Discovery of Grounded Theory (2017)Distinction: A Social Critique of the Judgement of Taste* (2018)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Digital transformation by SME entrepreneurs: A capability perspective (2017)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Enhancing the quality and credibility of qualitative analysis. (1999)Handbook of qualitative research (1999)Whatever happened to qualitative description? (2000)A hands-on guide to doing content analysis (2017)How to use and assess qualitative research methods (2020)Mixed-Methods Research: A Discussion on its Types, Challenges, and Criticisms (2021)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Flow: the psychology of optimal experience (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Understanding Customer Experience Throughout the Customer Journey (2016)An Evolutionary Theory of Economic Change. 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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2012Seeking Qualitative Rigor in Inductive Research13,176 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2013Social Research Methods6,542 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2002The Field behind the Screen: Using Netnography for Marketing Research in Online Communities3,970 cited
  • 2014The Use of Triangulation in Qualitative Research3,900 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2011Customer Engagement3,657 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2004Identity Ambiguity and Change in the Wake of a Corporate Spin-off2,219 cited
  • 2020Effects of COVID-19 on business and research2,021 cited
  • 2010Netnography: Doing Ethnographic Research Online1,983 cited
  • 2006

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Competing through service: Insights from service-dominant logic
1,704 cited

Cited by

  • 2025Business Model Innovation through AI Adaptation: The Role of Strategic Human Resources Management57 cited
  • 2023Sustainability starts from within: A critical analysis of internal marketing in supporting sustainable value co-creation in B2B organisations52 cited
  • 2025Dynamic capabilities and multi-sided platforms: Fostering organizational agility, flexibility, and resilience in B2B service ecosystems37 cited
  • 2024Investigating green jobs and sustainability in SMEs: Beyond business operations28 cited
  • 2024Sustainable strategies and circular economy ecosystems: A literature review and future research agenda28 cited
  • 2024The co-existence of brand value co-creation and co-destruction across the customer journey in a complex higher education brand23 cited
  • 2022Exploring multi-stakeholder value co-creation as an entrepreneurial approach to survival and sustainability: The case of Pennine Pubs23 cited
  • 2022Brexit or Brand it? The Effects of Attitude Towards Brexit and Reshored Brands on Consumer Purchase Intention18 cited
  • 2022Motivations, attitudes and intentions towards luxury dining in airplane themed restaurants: moderating roles of desire to fly, desire for luxury and FOMO17 cited
  • 2024Exploring the Value Co-Creation of Cultural Creative Hotels: From the Perspective of Social Innovation12 cited
  • 2024Co-creating sustainable value within a social enterprise: The case of digital homes housing association10 cited
  • 2025Organisational ambidexterity and sustainable value co-creation in a social enterprise: The case of Social Bite8 cited
  • 2022Information Technologies Implementation for Creative Entrepreneurship and Innovations Development in Ukraine7 cited
  • 2024How CSR communication and value co-creation shape consumer well-being and brand love in the post-COVID-19 pandemic: evidence from the UK7 cited
  • 2022Challenges and Opportunities Post Pandemic of Organizational Ergonomics to Promote the Social Sustainability in Cultural and Creative Industries: A Critical Review and Future Research Agenda6 cited
  • 2023An exploration of recent trends in the number of British pubs and how these vary by neighbourhood type5 cited