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Influence of Multiple Interactions in Value Cocreation on Sports Spectators’ Perceived Value of Sports Events
16 references·0 citing·42 second hop
Influence of Multiple Interactions in Value Cocreation on Sports Spectators’ Perceived Value of Sports Events (2021)Influence of Multiple Interactions in Val…Health Care Customer Value Cocreation Practice Styles (2012)Health Care Customer Value Co…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Contextualization and value-in-context: How context frames exchange (2011)Contextualization and value-i…Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures (2010)Is Customer Participation in …Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities (2009)Virtual Customer Environments…Managing the co-creation of value (2007)Managing the co-creation of v…The future of competition: co-creating unique value with customers (2004)The future of competition: co…The Four Service Marketing Myths (2004)The Four Service Marketing My…Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Customer perceived value, sat…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Customer contributions and roles in service delivery (1997)Customer contributions and ro…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Social psychology as history. (1973)Social psychology as history.A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. 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(2010)WEIRD languages have misled us, too [Comment on Henrich et al.] (2010)A Theory of Cognitive Dissonance (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited
  • 1973Social psychology as history.1,845 cited
  • 2004The Four Service Marketing Myths1,339 cited
  • 2011Contextualization and value-in-context: How context frames exchange1,162 cited
  • 2012Health Care Customer Value Cocreation Practice Styles1,112 cited
  • 2010Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures1,084 cited
  • 1997Customer contributions and roles in service delivery968 cited

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  • 2009Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities907 cited
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