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The Roles of Customer Perception of Innovativeness and Engagement on Loyalty through Value Co-creation Behaviors: The Case of Food-delivery Service
16 references·0 citing·44 second hop
The Roles of Customer Perception of Innovativeness and Engagement on Loyalty through Value Co-creation Behaviors: The Case of Food-delivery Service (2022)The Roles of Customer Perception of Innov…Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021)Factors Affecting Customer Sa…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Technology at the dinner table: Ordering food online through mobile apps (2018)Technology at the dinner tabl…Multivariate Data Analysis (2018)Multivariate Data AnalysisS-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)S-D logic–informed customer e…Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation (2016)Influence of customer engagem…Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Consumer experiences, attitud…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Customer value co-creation behavior: Scale development and validation (2012)Customer value co-creation be…Customer Engagement With Tourism Brands (2012)Customer Engagement With Tour…Customer Engagement (2011)Customer EngagementCo‐creating unique value with customers (2004)Co‐creating unique value with…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Whence Consumer Loyalty? 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References

  • 2018When to use and how to report the results of PLS-SEM33,063 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,151 cited
  • 2003Evolving to a New Dominant Logic for Marketing15,040 cited
  • 1999Whence Consumer Loyalty?10,801 cited
  • 2011Customer Engagement4,036 cited
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  • 2018Multivariate Data Analysis3,817 cited
  • 2004Co‐creating unique value with customers2,517 cited
  • 2016Customer engagement: the construct, antecedents, and consequences1,862 cited
  • 2012Customer value co-creation behavior: Scale development and validation1,743 cited
  • 2016S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM1,051 cited
  • 2016Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services956 cited
  • 2012Customer Engagement With Tourism Brands654 cited
  • 2016Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation555 cited
  • 2021Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation

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  • 2018Technology at the dinner table: Ordering food online through mobile apps362 cited
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