SZodixStudyAcademic Library
DashboardShelvesOpen accessMy libraryInboxNotesWriteLearnAlerts
More
Ask your libraryNotificationsQuick citeReview
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Research Design Effects on the Reliability of Rating Scales: A Meta-Analysis
16 references·16 citing·38 second hopsampled
Research Design Effects on the Reliability of Rating Scales: A Meta-Analysis (1984)Research Design Effects on the Reliabilit…Advances in Consumer Research (2025)Advances in Consumer ResearchMeta-Analysis: Cumulating Research Findings across Studies (1986)Meta-Analysis: Cumulating Res…Advances in Consumer Research (1983)Advances in Consumer ResearchThe SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The SOCO Scale: A Measure of …Meta-analysis in social research (1982)Meta-analysis in social resea…Factors Affecting the Use of Market Research Information: A Path Analysis (1982)Factors Affecting the Use of …An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…Construct Validity: A Review of Basic Issues and Marketing Practices (1981)Construct Validity: A Review …Optimum Stimulation Level: Its Relationship to Personality, Demographics, and Exploratory Behavior (1980)Optimum Stimulation Level: It…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Reliability: A Review of Psychometric Basics and Recent Marketing Practices (1979)Reliability: A Review of Psyc…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Consumer Socialization: A Theoretical and Empirical Analysis (1978)Consumer Socialization: A The…Combining results of independent studies. (1978)Combining results of independ…Students and Housewives: Differences in Susceptibility to Reference Group Influence (1977)Students and Housewives: Diff…Measuring the Job Satisfaction of Industrial Salesmen (1974)Measuring the Job Satisfactio…‘I digitize so I exist’. Searching for critical capabilities affecting firms’ digital innovation (2021)‘I digitize so I exist’. Sear…Examining the effects of celebrity trust on advertising credibility, brand credibility and corporate credibility (2020)Examining the effects of cele…Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience (2020)Customer Behavior as an Outco…The impact of destination brand authenticity and destination brand self-congruence on tourist loyalty: The mediating role of destination brand engagement (2019)The impact of destination bra…The impact of country image and destination image on US tourists’ travel intention (2019)The impact of country image a…Service innovation, corporate reputation and word-of-mouth in the banking sector (2019)Service innovation, corporate…The use and misuse of structural equation modeling in management research (2014)The use and misuse of structu…Measuring Tourists’ Emotional Experiences (2014)Measuring Tourists’ Emotional…In Search of the Optimal Number of Response Categories in a Rating Scale (2014)In Search of the Optimal Numb…Dilemas na construção de escalas Tipo Likert: o número de itens e a disposição influenciam nos resultados? (2014)Dilemas na construção de esca…Strategic Change Implementation and Performance Loss in the Front Lines (2007)Strategic Change Implementati…Leadership style and market orientation: an empirical study (2001)Leadership style and market o…Alpha Inflation? The Impact of Eliminating Scale Items on Cronbach's Alpha (1997)Alpha Inflation? The Impact o…What we know about ownership redirection in franchising: A meta-analysis (1996)What we know about ownership …The effects of dogmatism and social class variables on consumer ethnocentrism in Malta (1996)The effects of dogmatism and …Relationships among Research Design Choices and Psychometric Properties of Rating Scales: A Meta-Analysis (1986)Relationships among Research …Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Reliability of Nominal Data Based on Qualitative Judgments (1989)Survey research in operations management: a process‐based perspective (2002)Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Statistical Theories of Mental Test Scores (1969)Handbook of Industrial and Organizational Psychology. (1977)Validation Guidelines for IS Positivist Research (2004)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)Socioeconomic Status and Academic Achievement: A Meta-Analytic Review of Research (2005)A meta-analytic test of intergroup contact theory. (2006)Calculating and reporting effect sizes to facilitate cumulative science: a practical primer for t-tests and ANOVAs (2013)Relationship Marketing in Consumer Markets: Antecedents and Consequences (1995)Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics (2001)Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework (2012)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness (1986)Strategic Orientation of the Firm and New Product Performance (1997)The C-OAR-SE procedure for scale development in marketing (2002)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model (2000)What is Interactivity and is it Always Such a Good Thing? Implications of Definition, Person, and Situation for the Influence of Interactivity on Advertising Effectiveness (2002)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1982Meta-analysis in social research3,912 cited
  • 1983Advances in Consumer Research2,879 cited
  • 1979Reliability: A Review of Psychometric Basics and Recent Marketing Practices1,592 cited
  • 1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,547 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction1,292 cited
  • 1981Construct Validity: A Review of Basic Issues and Marketing Practices1,196 cited
  • 1978Consumer Socialization: A Theoretical and Empirical Analysis1,086 cited
  • 1980Optimum Stimulation Level: Its Relationship to Personality, Demographics, and Exploratory Behavior961 cited
  • 1978Combining results of independent studies.910 cited
  • 1986Meta-Analysis: Cumulating Research Findings across Studies792 cited
  • 1977Students and Housewives: Differences in Susceptibility to Reference Group Influence746 cited
  • 1982Factors Affecting the Use of Market Research Information: A Path Analysis

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

618 cited
  • 1974Measuring the Job Satisfaction of Industrial Salesmen615 cited
  • Cited by

    • 2020Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience393 cited
    • 2019The impact of country image and destination image on US tourists’ travel intention332 cited
    • 2014Measuring Tourists’ Emotional Experiences321 cited
    • 2019The impact of destination brand authenticity and destination brand self-congruence on tourist loyalty: The mediating role of destination brand engagement225 cited
    • 2001Leadership style and market orientation: an empirical study214 cited
    • 2019Service innovation, corporate reputation and word-of-mouth in the banking sector207 cited
    • 2014The use and misuse of structural equation modeling in management research190 cited
    • 2020Examining the effects of celebrity trust on advertising credibility, brand credibility and corporate credibility164 cited
    • 2021‘I digitize so I exist’. Searching for critical capabilities affecting firms’ digital innovation163 cited
    • 2014Dilemas na construção de escalas Tipo Likert: o número de itens e a disposição influenciam nos resultados?145 cited
    • 1996The effects of dogmatism and social class variables on consumer ethnocentrism in Malta135 cited
    • 2014In Search of the Optimal Number of Response Categories in a Rating Scale128 cited
    • 1997Alpha Inflation? The Impact of Eliminating Scale Items on Cronbach's Alpha127 cited
    • 1986Relationships among Research Design Choices and Psychometric Properties of Rating Scales: A Meta-Analysis127 cited
    • 2007Strategic Change Implementation and Performance Loss in the Front Lines123 cited
    • 1996What we know about ownership redirection in franchising: A meta-analysis122 cited