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Pre-Purchase User Perceptions of Attributes and Post-Purchase Attitudes in Building Successful Online Retail Promotional Strategies
16 references·0 citing·50 second hop
Pre-Purchase User Perceptions of Attributes and Post-Purchase Attitudes in Building Successful Online Retail Promotional Strategies (2017)Pre-Purchase User Perceptions of Attribut…What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)What We Know and Don't Know a…The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)The impact of electronic word…Increasing trust in mobile commerce through design aesthetics (2010)Increasing trust in mobile co…Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)Customer experience quality: …Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007)Manipulating perceived social…The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)The effects of post-adoption …Design aesthetics leading to m-loyalty in mobile commerce (2006)Design aesthetics leading to …A longitudinal investigation of continued online shopping behavior: An extension of the theory of planned behavior (2006)A longitudinal investigation …Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…On the conceptual link between mass customisation and experiential consumption: an explosion of subjectivity (2001)On the conceptual link betwee…Welcome to the experience economy. (1998)Welcome to the experience eco…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Modeling Consumer Satisfaction Processes Using Experience-Based Norms (1983)Modeling Consumer Satisfactio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Behavioral Consequences of Service Quality (1996)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)The influence of online product recommendations on consumers’ online choices (2004)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Information Technology: Toward A Unified View1 (2003)Computer use by older adults: A multi-disciplinary review (2010)The effects of trust, security and privacy in social networking: A security-based approach to understand the pattern of adoption (2010)Social commerce constructs and consumer's intention to buy (2015)Understanding Attitudes and Predicting Social Behavior (1980)Bad is Stronger than Good (2001)Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model (2014)Consumer behavior in social commerce: A literature review (2016)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)A Theory of Cognitive Dissonance (1957)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation (2016)Social media and consumer engagement: a review and research agenda (2016)A study on the effects of social media marketing activities on brand equity and customer response in the airline industry (2017)A Theory of Cognitive Dissonance (2017)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context (2011)The benefits and dangers of enjoyment with social networking websites (2012)Exploring the influential factors in continuance usage of mobile social Apps: Satisfaction, habit, and customer value perspectives (2015)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Communication and Control Processes in the Delivery of Service Quality (1988)Exploring the essence of memorable tourism experiences (2011)Value co-creation: concept and measurement (2014)
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References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 1998Welcome to the experience economy.3,099 cited
  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 2012The impact of electronic word-of-mouth communication: A literature analysis and integrative model1,711 cited
  • 2006The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance1,338 cited
  • 2014What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature1,018 cited
  • 2007Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping986 cited
  • 1983Modeling Consumer Satisfaction Processes Using Experience-Based Norms966 cited
  • 2010Customer experience quality: an exploration in business and consumer contexts using repertory grid technique898 cited
  • 2006Design aesthetics leading to m-loyalty in mobile commerce799 cited
  • 2001

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On the conceptual link between mass customisation and experiential consumption: an explosion of subjectivity
666 cited
  • 2006A longitudinal investigation of continued online shopping behavior: An extension of the theory of planned behavior487 cited
  • 2010Increasing trust in mobile commerce through design aesthetics461 cited
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