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Fast food consumption among tourists and residents in Macau: A means-end chain analysis
16 references·0 citing·49 second hop
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References

  • 2003The pervasive effects of family on entrepreneurship: toward a family embeddedness perspective2,833 cited
  • 1982A Means-End Chain Model Based on Consumer Categorization Processes2,711 cited
  • 2001Laddering theory, method, analysis, and interpretation.1,766 cited
  • 1993An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty893 cited
  • 1977The Role of Personal Values in Marketing and Consumer Behavior783 cited
  • 1986Alternative Measurement Approaches to Consumer Values: The List of Values (LOV) and Values and Life Style (VALS)707 cited
  • 2010Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment617 cited
  • 2004Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model579 cited
  • 2004The Relative Importance of Food, Atmosphere, and Fairness of Wait564 cited
  • 2015Green buying behavior and the theory of consumption values: A fuzzy-set approach450 cited
  • 1991Means-end chains: Connecting products with self365 cited
  • 2003Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image357 cited
  • 2016Revisiting customers' perception of service quality in fast food restaurants269 cited
  • 2018Enhancing university brand image and reputation through customer value co-creation behaviour

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191 cited
  • 2018Understanding customer satisfaction in the UK quick service restaurant industry168 cited
  • 2014The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants167 cited
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