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Investigating the relationship between brand experience, brand authenticity, brand equity, and customer satisfaction: Evidence from Vietnam
16 references·10 citing·41 second hop
Investigating the relationship between brand experience, brand authenticity, brand equity, and customer satisfaction: Evidence from Vietnam (2022)Investigating the relationship between br…Satisfaction: A Behavioral Perspective on the Consumer (2014)Satisfaction: A Behavioral Pe…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…Developing and validating a multidimensional consumer-based brand equity scale (2001)Developing and validating a m…Statistics notes: Cronbach's alpha: Table 1 (1997)Statistics notes: Cronbach's …Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer Satisfaction, Market…Book Review: Marketing Research: An Applied Orientation (1994)Book Review: Marketing Resear…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Managing Brand Equity (1991)Managing Brand EquityStructural Model Evaluation and Modification: An Interval Estimation Approach (1990)Structural Model Evaluation a…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…A technique for measurement of attitudes (1932)A technique for measurement o…Unpacking masstige brand perception: A multimethod study on value dimensions and brand extension (2025)Unpacking masstige brand perc…The influence of brand experience on brand loyalty in the electronic commerce sector: the mediating effect of brand association and brand trust (2024)The influence of brand experi…Impact of AI on Customer Experience in Video Streaming Services: A Focus on Personalization and Trust (2024)Impact of AI on Customer Expe…Enhancing brand equity through multidimensional brand authenticity in the fashion retailing (2024)Enhancing brand equity throug…Academic middle leadership: An exploration of Arab women's professional identities in higher education (2024)Academic middle leadership: A…A neutrosophic WENSLO-ARLON model for measuring sustainable brand equity performance (2024)A neutrosophic WENSLO-ARLON m…The role of brand experience on brand equity: Mediating effect of authenticity in new luxury fashion brands (2023)The role of brand experience …Modeling the significance of advertising values on online impulse buying behavior (2023)Modeling the significance of …Impact of brand authenticity on word-of-mouth for tourism souvenirs (2023)Impact of brand authenticity …Building a Strong Brand (2023)Building a Strong BrandMail and Telephone Surveys: The Total Design Method. (1979)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural equation modeling in practice: A review and recommended two-step approach. 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1988On the Evaluation of Structural Equation Models26,445 cited
  • 1980Significance tests and goodness of fit in the analysis of covariance structures.19,266 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity15,244 cited
  • 1932A technique for measurement of attitudes9,567 cited
  • 1990Structural Model Evaluation and Modification: An Interval Estimation Approach7,404 cited
  • 1994Book Review: Marketing Research: An Applied Orientation7,087 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,298 cited
  • 1997Statistics notes: Cronbach's alpha: Table 15,325 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,659 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 1991Managing Brand Equity3,818 cited
  • 2014Satisfaction: A Behavioral Perspective on the Consumer3,136 cited
  • 2001Developing and validating a multidimensional consumer-based brand equity scale3,069 cited
  • 2006Some antecedents and outcomes of brand love2,396 cited

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  • 1994Customer Satisfaction, Market Share, and Profitability: Findings from Sweden2,349 cited
  • Cited by

    • 2024Impact of AI on Customer Experience in Video Streaming Services: A Focus on Personalization and Trust67 cited
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    • 2023Modeling the significance of advertising values on online impulse buying behavior29 cited
    • 2024A neutrosophic WENSLO-ARLON model for measuring sustainable brand equity performance28 cited
    • 2024The influence of brand experience on brand loyalty in the electronic commerce sector: the mediating effect of brand association and brand trust24 cited
    • 2024Academic middle leadership: An exploration of Arab women's professional identities in higher education16 cited
    • 2025Unpacking masstige brand perception: A multimethod study on value dimensions and brand extension13 cited
    • 2023The role of brand experience on brand equity: Mediating effect of authenticity in new luxury fashion brands11 cited
    • 2023Impact of brand authenticity on word-of-mouth for tourism souvenirs10 cited
    • 2023Building a Strong Brand8 cited