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Understanding customer's online booking intentions using hotel big data analysis
16 references·1 citing·53 second hop
Understanding customer's online booking intentions using hotel big data analysis (2022)Understanding customer's online booking i…Using machine learning and big data for efficient forecasting of hotel booking cancellations (2020)Using machine learning and bi…The impact of dynamic price variability on revenue maximization (2019)The impact of dynamic price v…Real-time co-creation and nowness service: lessons from tourism and hospitality (2019)Real-time co-creation and now…Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector (2018)Using big data from Customer …Market Segmentation Analysis (2018)Market Segmentation AnalysisUsing a spatial hedonic analysis to evaluate the effect of sea view on hotel prices (2017)Using a spatial hedonic analy…Big Data Analytics in Operations Management (2017)Big Data Analytics in Operati…Strategic and tactical price decisions in hotel revenue management (2016)Strategic and tactical price …Do luxury room amenities affect guests’ willingness to pay? (2015)Do luxury room amenities affe…Predicting Hotel Demand Using Destination Marketing Organization’s Web Traffic Data (2013)Predicting Hotel Demand Using…Weekend vs. midweek stays: Modelling hotel room rates in a small market (2012)Weekend vs. midweek stays: Mo…Dynamic pricing strategies: Evidence from European hotels (2011)Dynamic pricing strategies: E…Hotel revenue management and its impact on customers' perceptions of fairness (2004)Hotel revenue management and …Beyond “Commonsense Segmentation”: A Systematics of Segmentation Approaches in Tourism (2004)Beyond “Commonsense Segmentat…Situational price sensitivity: the role of consumption occasion, social context and income (2003)Situational price sensitivity…The Basics of Yield Management (1989)The Basics of Yield ManagementFrom Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry (2025)From Asymmetry to Satisfactio…A Theory of Social Comparison Processes (1954)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The impact of experiential consumption cognitions and emotions on behavioral intentions (2008)Willingness to Pay for Cause-Related Marketing: The Impact of Donation Amount and Moderating Effects (2012)Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak (2020)Optimal Dynamic Pricing of Inventories with Stochastic Demand over Finite Horizons (1994)The Theory and Practice of Revenue Management (2004)Intertemporal Pricing with Strategic Customer Behavior (2007)Consumer valuation of Airbnb listings: a hedonic pricing approach (2017)How power distance affects online hotel ratings: The positive moderating roles of hotel chain and reviewers’ travel experience (2017)The Social Psychology of Groups (1959)Inequity In Social Exchange (1965)Hotel revenue management and the Internet: The effect of price presentation strategies on customers’ willingness to book (2008)Satisfaction: a behavioral perspective on the consumer (2010)Revenue management research in hospitality and tourism (2015)Market Segmentation: Conceptual and Methodological Foundations (1997)Market Segmentation of an International Cultural-Historical Event in Italy (1998)U.S. International Pleasure Travelers’ Images of Four Mediterranean Destinations: A Comparison of Visitors and Nonvisitors (1999)Information-enabled tourism destination marketing: addressing the accessibility market (2010)Heterogeneity in risk and safety perceptions of international tourists (2012)Market segmentation and travel choice prediction in Spa hotels through TripAdvisor’s online reviews (2019)Investigating Causal Relations by Econometric Models and Cross-spectral Methods (1969)Time Series Analysis: Forecasting and Control (1977)Efficient Tests for an Autoregressive Unit Root (1996)Adapting to the Internet (2014)Creating value from Social Big Data: Implications for Smart Tourism Destinations (2017)New developments in tourism and hotel demand modeling and forecasting (2017)17. A Value for n-Person Games (1953)A New Approach to Consumer Theory (1966)Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition (1974)Tourists’ willingness to pay for an accommodation: The effect of eWOM and internal reference price (2016)Use of dynamic pricing strategies by Airbnb hosts (2017)Business Intelligence and Analytics: From Big Data to Big Impact (2012)Data Science, Predictive Analytics, and Big Data: A Revolution That Will Transform Supply Chain Design and Management (2013)How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study (2015)A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0 (2020)Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case (2020)Viable supply chain model: integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic (2020)A New Approach to Consumer Theory (1976)Mental Accounting and Consumer Choice (2008)A special price just for you: effects of personalized dynamic pricing on consumer fairness perceptions (2020)Host type and pricing on Airbnb: Seasonality and perceived market power (2021)Effects of revenue management on perceived value, customer satisfaction, and customer loyalty (2022)Qualitative Data Analysis: A Methods Sourcebook (1988)Case Study Research (2004)Case study research: design and methods (2011)Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article (2019)COVID-19: potential effects on Chinese citizens’ lifestyle and travel (2020)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Optimal Starting Times for End-of-Season Sales and Optimal Stopping Times for Promotional Fares (1995)Measuring efficiency in the hotel industry: A stochastic frontier approach (1999)Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan (2003)
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References

  • 2017Big Data Analytics in Operations Management1,023 cited
  • 2019Real-time co-creation and nowness service: lessons from tourism and hospitality872 cited
  • 2003Situational price sensitivity: the role of consumption occasion, social context and income468 cited
  • 2004Beyond “Commonsense Segmentation”: A Systematics of Segmentation Approaches in Tourism337 cited
  • 1989The Basics of Yield Management309 cited
  • 2011Dynamic pricing strategies: Evidence from European hotels244 cited
  • 2013Predicting Hotel Demand Using Destination Marketing Organization’s Web Traffic Data234 cited
  • 2016Strategic and tactical price decisions in hotel revenue management224 cited
  • 2004Hotel revenue management and its impact on customers' perceptions of fairness181 cited
  • 2019The impact of dynamic price variability on revenue maximization160 cited
  • 2018Market Segmentation Analysis159 cited
  • 2018Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector147 cited
  • 2012Weekend vs. midweek stays: Modelling hotel room rates in a small market139 cited
  • 2015Do luxury room amenities affect guests’ willingness to pay?125 cited
  • 2017Using a spatial hedonic analysis to evaluate the effect of sea view on hotel prices

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123 cited
  • 2020Using machine learning and big data for efficient forecasting of hotel booking cancellations114 cited
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    • 2025From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry39 cited