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Role of word-of-mouth communication in consumer brand relationship initiation and maintenance: insights from the bottom of pyramid markets
16 references·1 citing·43 second hop
Role of word-of-mouth communication in consumer brand relationship initiation and maintenance: insights from the bottom of pyramid markets (2022)Role of word-of-mouth communication in co…Social Identity Theory (2016)Social Identity TheoryDoes personal social media usage affect efficiency and well-being? (2015)Does personal social media us…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Impact of Emerging Markets on Marketing: Rethinking Existing Perspectives and Practices (2011)Impact of Emerging Markets on…How do brand communities generate brand relationships? Intermediate mechanisms (2011)How do brand communities gene…Measuring the impact of positive and negative word of mouth on brand purchase probability (2008)Measuring the impact of posit…Building consumer–brand relationship: A cross‐cultural experiential view (2006)Building consumer–brand relat…Self‐Construal, Reference Groups, and Brand Meaning (2005)Self‐Construal, Reference Gro…A social identity approach to trust: interpersonal perception, group membership and trusting behaviour (2005)A social identity approach to…You Are What They Eat: The Influence of Reference Groups on Consumers’ Connections to Brands (2003)You Are What They Eat: The In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Role of perceived brand globalness and localness in developing consumer word-of-mouth in the hospitality industry (2023)Role of perceived brand globa…Culture's Consequences: International Differences in Work-Related Values. 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(1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Developing and validating a multidimensional consumer-based brand equity scale (2001)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)The Social psychology of intergroup relations (1979)Rediscovering the Social Group: A Self‐Categorization Theory (1987)An Integrative Theory of Intergroup Conflict (2000)Social Identity, Self-Categorization, and the Communication of Group Norms (2006)Uncertainty–Identity Theory (2007)Horizontal Inequalities and Ethnonationalist Civil War: A Global Comparison (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Narrative Processing: Building Consumer Connections to Brands (2004)Word of mouth and interpersonal communication: A review and directions for future research (2014)PLS-SEM: Indeed a Silver Bullet (2011)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
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  • 2008Measuring the impact of positive and negative word of mouth on brand purchase probability629 cited
  • 2006Building consumer–brand relationship: A cross‐cultural experiential view462 cited
  • 2015Does personal social media usage affect efficiency and well-being?

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434 cited
  • 2005A social identity approach to trust: interpersonal perception, group membership and trusting behaviour431 cited
  • 2011How do brand communities generate brand relationships? Intermediate mechanisms412 cited
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    • 2023Role of perceived brand globalness and localness in developing consumer word-of-mouth in the hospitality industry12 cited