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Retaining Valued Employees
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  • 2009A predictive study of emotional labor and turnover262 cited
  • 2022Predicting and explaining employee turnover intention182 cited
  • 2017Factors affecting employee turnover and sound retention strategies in business organization: a conceptual view168 cited
  • 2005The role of leader‐member exchange in high turnover work environments150 cited
  • 2010MANAGING DIVERSITY: HOW ORGANIZATIONAL EFFORTS TO SUPPORT DIVERSITY MODERATE THE EFFECTS OF PERCEIVED RACIAL DISCRIMINATION ON AFFECTIVE COMMITMENT145 cited
  • 2014Employee loyalty and organizational performance: a critical survey126 cited
  • 2022A century of labour turnover research: A systematic literature review125 cited
  • 2013On Becoming (Un)Committed: A Taxonomy and Test of Newcomer Onboarding Scenarios122 cited
  • 2010The relationship between leadership styles and organizational commitment in Malaysia: role of leader–member exchange121 cited
  • 2014Frequent Change and Turnover Intention: The Moderating Role of Ethical Leadership113 cited
  • 2013Testing a Model of Officer Intentions to Quit113 cited
  • 2006Constructing factors related to worker retention107 cited
  • 2012Professional commitment, organizational commitment, and the intention to leave for professional advancement100 cited

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Sales Force Turnover and Retention: A Research Agenda
98 cited
  • 2009Job satisfaction and turnover in the Chinese retail industry97 cited
  • 2014Organizational socialization tactics and newcomer adjustment: The mediating role of role clarity and affect‐based trust relationships95 cited