References

• 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
• 2012Critical service logic: making sense of value creation and co-creation2,577 cited
• 2010Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic886 cited
• 2002Public‐Value Failure: When Efficient Markets May Not Do547 cited
• 2016Towards a multi-actor theory of public value co-creation526 cited
• 2011From Private Choice to Public Value?366 cited
• 2022Value Creation in the Public Service Ecosystem: An Integrative Framework263 cited
• 2021Beyond co‐production: Value creation and public services254 cited
• 2018When value co-creation fails: Reasons that lead to value co-destruction250 cited
• 2015(Co)-Contamination as the Dark Side of Co-Production: Public value failures in co-production processes213 cited
• 2019From marketing to public value: towards a theory of public service ecosystems179 cited
• 2020Continuing the development of the public service logic: a study of value co-destruction in public services178 cited
• 2020Co-experience, co-production and co-governance: an ecosystem approach to the analysis of value creation148 cited
• 2019Collaborative public management: coordinated value propositions among public service organizations