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Public Relations and Social Media for Effective Crisis Communication Management
16 references·1 citing·40 second hop
Public Relations and Social Media for Effective Crisis Communication Management (2022)Public Relations and Social Media for Eff…Taming Black Swans: Challenges for Sustainable Strategic Crisis Management: Plenary Session (2021)Taming Black Swans: Challenge…Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda (2021)Crisis management research (1…Fifteen years of social media in emergencies: A retrospective review and future directions for crisis Informatics (2017)Fifteen years of social media…Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Crises and Crisis Management:…How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012)How Audiences Seek Out Crisis…Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster (2012)Crisis communication online: …A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)A Work‐In‐Process Literature …Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake (2010)Emergency knowledge managemen…Do You Know What It Means to Miss New Orleans? Internet Communication, Geographic Community, and Social Capital in Crisis (2007)Do You Know What It Means to …Communicating during crisis: Use of blogs as a relationship management tool (2007)Communicating during crisis: …Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…From crisis prone to crisis prepared: a framework for crisis management (1993)From crisis prone to crisis p…Categorizing Strategic Issues: Links to Organizational Action (1987)Categorizing Strategic Issues…Effective Public Relations (1953)Effective Public RelationsCRISIS COMMUNICATION AND U.S. NATIONAL SECURITY: A COMPREHENSIVE REVIEW: UNDERSTANDING THE IMPORTANCE OF TIMELY AND ACCURATE INFORMATION DISSEMINATION (2024)CRISIS COMMUNICATION AND U.S.…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Communicating on Twitter during a disaster: An analysis of tweets during Typhoon Haiyan in the Philippines (2015)An exploratory study of COVID-19 misinformation on Twitter (2021)The Framing of Decisions and the Psychology of Choice (1981)Research in Organizational Behavior (1984)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Organizational Learning: A Theory of Action Perspective (1997)Seeking Qualitative Rigor in Inductive Research (2012)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Crisis and Emergency Risk Communication as an Integrative Model (2005)Excellence in Public Relations and Communication Management (2013)Social media and disasters: a functional framework for social media use in disaster planning, response, and research (2014)Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic (2020)Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020 (2020)Communities of practice learning, meaning, and identity (1999)Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries (2004)Social Media in Disaster Risk Reduction and Crisis Management (2013)Social network analysis: Characteristics of online social networks after a disaster (2017)Detection and Resolution of Rumours in Social Media (2018)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)The Handbook of Crisis Communication (2010)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Organizing and the Process of Sensemaking (2005)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey (2020)The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice (2020)Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Developing a Tool to Measure and Compare Organizations’ Resilience (2013)Going beyond The three worlds of welfare capitalism: regime theory and public health research: Table 1 (2007)Child maltreatment prevention: a systematic review of reviews (2009)Truth of Varying Shades: Analyzing Language in Fake News and Political Fact-Checking (2017)A critical review of forms of corporate community involvement: from philanthropy to partnerships (2007)School leadership in times of crisis (2012)Linking corporate logo, corporate image, and reputation: An examination of consumer perceptions in the financial setting (2014)
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References

  • 2021Taming Black Swans: Challenges for Sustainable Strategic Crisis Management: Plenary Session6,460 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1987Categorizing Strategic Issues: Links to Organizational Action1,599 cited
  • 2016Crises and Crisis Management: Integration, Interpretation, and Research Development1,337 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 2010Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake874 cited
  • 1953Effective Public Relations770 cited
  • 1993From crisis prone to crisis prepared: a framework for crisis management727 cited
  • 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication677 cited
  • 2012How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model607 cited
  • 2012Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster576 cited
  • 2017Fifteen years of social media in emergencies: A retrospective review and future directions for crisis Informatics457 cited
  • 2021Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

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355 cited
  • 2007Communicating during crisis: Use of blogs as a relationship management tool271 cited
  • 2007Do You Know What It Means to Miss New Orleans? Internet Communication, Geographic Community, and Social Capital in Crisis268 cited
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    • 2024CRISIS COMMUNICATION AND U.S. NATIONAL SECURITY: A COMPREHENSIVE REVIEW: UNDERSTANDING THE IMPORTANCE OF TIMELY AND ACCURATE INFORMATION DISSEMINATION10 cited